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when i read my mail and i click on a letter and click on info on letter when i want to go back moz asks me several ?s before it goes back!

  • 2 replies
  • 1 has this problem
  • 8 views
  • Last reply by cor-el

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if i knew details i'd know answer.

if i knew details i'd know answer.

All Replies (2)

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Hello,

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:

  1. Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the Clear now button.

Further information can be found in the Clear your cache, history and other personal information in Firefox article.

Did this fix your problems? Please report back to us!

Thank you.

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Do you mean a a question about (re)sending POST data?

You get an alert about resending POST data if you go back to a page or refresh a page that was previously requested from the server by submitting form data via a (hidden) POST form.
Firefox can only make sure to get the same page by resending that POST form.
Firefox doesn't know what that form data means, so Firefox asks for confirmation before resending that form data as such an action can cause you to repeat an action and buy another item or post a message another time.
A way to prevent this pop-up about resending POST data is not to use the Back button, but to open links on a page requested from a server by sending a form with POST date in a new tab (window) with a middle-click or a Ctrl + left-click.
Then you can close that tab or window to go back.