Question

Google Play tab not loading on Firefox

Hi,

Ever since I updated to the current version of Firefox, the 'My Library' tab on Google Play does not load properly. I have been in touch with their help desk, and have tried multiple steps, including:

1. Clearing cache and history. 2. Uninstalling and reinstalling Flash player 3. Uninstalling add-ons from Ad aware and AVG Antivirus 4. Disabling and reanabling add-ons from the Add-ons Manager, while only enabling Flash Player 5. Uninstalling and reinstalling Firefox. 6. Launching Firefox in Safe mode

None of these fix the issue. If it were a problem with the Flash plugin, I would expect none of the tabs to work. But it's only that single tab that does not load on Firefox. These work well on IE9. At this point, I do not know of any other steps to troubleshoot the issue. Any help would be greatly appreciated.

Thanks Prashanth

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