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Why Firefox 21.0 update from 19.0.2 on MAC OS X 10.6.8 won't ever finish download?

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  • 4 have this problem
  • 2097 views
  • Last reply by cor-el

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I have received multiple update notices that say "a security and stability update for Firefox is available", and "it is strongly recommended that you apply this update as soon as possible". I have clicked the update box and a progress bar is displayed, but it seems endless, and never has completed. Am I not waiting long enough? Does it take 2, 4, 8, 12 or 24 hours, or longer?

Chosen solution

If there are problems with updating or with the permissions then best is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox application and save the disk image (dmg) file to the desktop

Your personal data is stored elsewhere in the Firefox profile folder, so you won't lose your bookmarks and other personal data when you uninstall and (re)install Firefox.

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Chosen Solution

If there are problems with updating or with the permissions then best is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox application and save the disk image (dmg) file to the desktop

Your personal data is stored elsewhere in the Firefox profile folder, so you won't lose your bookmarks and other personal data when you uninstall and (re)install Firefox.