Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Proxy server is refusing connections

  • 3 replies
  • 173 have this problem
  • 173260 views
  • Last reply by dremior

more options

Returning from a four day vacation I tried to load facebook but the error message that the proxy server is refusing connections popped up. I tried to access the help but was unable. I signed off my log on and logged on to my husband and everything works perfect. I accessed help and read other replies and fixes to the same problem. I started in safe mode with no luck, I disabled all add-ons with no luck. I am stumped. I really don't even know what a proxy server is..... please help.

All Replies (3)

more options

Check the connection settings.

If you do not need to use a proxy to connect to internet then try to select "No Proxy" if "Use the system proxy settings" or one of the others do not work properly.

See "Firefox connection settings":

more options

I tried all of the above yesterday with no luck. What I do not understand is why I can sign on with my husbands log on but not mine.

more options

I fixed it myself!!! I uninstalled Spybot and the computer now works!!!