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How to fix firefox crashing?

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FIREFOX IS CRASHING MANY TIME WHEN I OPEN TWO OR THREE WEBSITES AT A TIME SO PLEASE MAKE IT BETTER FOR USE

FIREFOX IS CRASHING MANY TIME WHEN I OPEN TWO OR THREE WEBSITES AT A TIME SO PLEASE MAKE IT BETTER FOR USE

Additional System Details

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.2; WOW64; rv:22.0) Gecko/20100101 Firefox/22.0

More Information

ideato
  • Top 25 Contributor
692 solutions 5055 answers

Helpful Reply

Hello satish.vaishnav, we're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash ID's to help us learn more about your crash.

  1. Enter about:crashes in the address bar (that's where you enter your website URL) and press Enter. You should now see a list of submitted crash reports.
  2. Copy the 5 most recent crash ID's that you see in the crash report window and paste them into your response here.

Thank you for your help!

More information and further troubleshooting steps can be found in the Firefox crashes - Troubleshoot, prevent and get help fixing crashes article.

Hello satish.vaishnav, we're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash ID's to help us learn more about your crash. #Enter about:crashes in the address bar (that's where you enter your website URL) and press Enter. You should now see a list of submitted crash reports. #Copy the 5 most recent crash ID's that you see in the crash report window and paste them into your response here. Thank you for your help! More information and further troubleshooting steps can be found in the [[Firefox crashes]] article.
cor-el
  • Top 10 Contributor
  • Moderator
12005 solutions 111552 answers

Helpful Reply

Does this only happen with the Firefox 22 beta version that you are using or also with the current Firefox 21 release?


Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window or otherwise make changes.

Create a new profile as a test to check if your current profile is causing the problems.

See "Creating a profile":

If the new profile works then you can transfer some files from an existing profile to the new profile, but be careful not to copy corrupted files.

Does this only happen with the Firefox 22 beta version that you are using or also with the current Firefox 21 release? ---- Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance). *Do NOT click the Reset button on the Safe Mode start window or otherwise make changes. *https://support.mozilla.org/kb/Safe+Mode *https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes Create a new profile as a test to check if your current profile is causing the problems. See "Creating a profile": *https://support.mozilla.org/kb/profile-manager-create-and-remove-firefox-profiles *http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues If the new profile works then you can transfer some files from an existing profile to the new profile, but be careful not to copy corrupted files. *http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox
alan_r 85 solutions 1028 answers

Disabling/removing the Ask toolbar has helped others.

Your User Agent string also shows BOIE9;ENUSSEM. Someone else might like to comment on that.

Disabling/removing the Ask toolbar has helped others. Your User Agent string also shows BOIE9;ENUSSEM. Someone else might like to comment on that.