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When I click a URL it open a Preview with a box reading Open in Firefox: if I click that box nothing happens. How to fix it back?

Posted

Firefox is my default browser. It used to work in two steps. Clicking the words or the small triangle at the end sent me to a preview box where I could choose OPEN IN FIREFOX. Now only the small triangle works, I get the same preview box but if I click Open in Firefox nothing happens and I am back to where I was. I checked the Firefox window but no new tab has appeared anywhere. My preference would be to skip the Preview dialog and open directly in Firefox at the first click even if the problem of the inoperative second click could be fixed. Thanks for your help

Chosen solution

Are or were you using the Open in Browser extension?

What kind of file are you trying to open when this happens?

It won't work if Firefox isn't able to handle this file.

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Additional System Details

Application

  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.8; rv:21.0) Gecko/20100101 Firefox/21.0

More Information

jscher2000
  • Top 10 Contributor
2365 solutions 20922 answers

Maybe it's because I run Windows, but I can't recall seeing this display. Can you provide a link to a page where the URLs give you that message?

If it's a site that requires an account, for example, if you are trying to open email attachments, which mail site is it?

cor-el
  • Top 10 Contributor
  • Moderator
10753 solutions 96760 answers

Chosen Solution

Are or were you using the Open in Browser extension?

What kind of file are you trying to open when this happens?

It won't work if Firefox isn't able to handle this file.