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I get pop ups saying 21 is out dated but I do not see anything newer

Posted

I get pop ups saying 21 is out dated , is this true or is this an evil program trying to get me to down load a nefarious product or virus. I close it and look for up dates at Mozilla directly but find nothing newer than 21

I get pop ups saying 21 is out dated , is this true or is this an evil program trying to get me to down load a nefarious product or virus. I close it and look for up dates at Mozilla directly but find nothing newer than 21

Chosen solution

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.7 r700
  • npsitesafety
  • Google Update
  • GEPlugin
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Adobe PDF Plug-In For Firefox and Netscape "9.5.2"
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • DRM Store Netscape Plugin
  • DRM Netscape Network Object
  • Npdsplay dll

Application

  • User Agent: Mozilla/5.0 (Windows NT 5.1; rv:21.0) Gecko/20100101 Firefox/21.0

More Information

Tyler Downer
  • Top 25 Contributor
  • Moderator
1530 solutions 10672 answers

21 is the newest version. Scan for malware Troubleshoot Firefox issues caused by malware and if you still get these pop-ups, can you take a screenshot?

21 is the newest version. Scan for malware [[Troubleshoot Firefox issues caused by malware]] and if you still get these pop-ups, can you take a screenshot?

Question owner

Thanks for your reply, I'm not sure about getting a screen shot my concern being I do not want to activate whatever they are trying to do, some times out of concern I totally shut down (pull the plug) because some of these programs anticipate your evasive action and have written in to the program for that as well. Thank you for your support and I will scan for malwere.

Thanks for your reply, I'm not sure about getting a screen shot my concern being I do not want to activate whatever they are trying to do, some times out of concern I totally shut down (pull the plug) because some of these programs anticipate your evasive action and have written in to the program for that as well. Thank you for your support and I will scan for malwere.
Phydeux 0 solutions 6 answers

Helpful Reply

Screenshots are completely benign as it simply transfers a copy of the framebuffer to the clipboard memory space. And I've yet to come across a malware application that's concerned with an image in the clipboard buffer. Text, sure, but not images.

Also, plug pulling generally won't help unless its the network plug you're pulling. If malware is on your hard disk when you pull the power, it will be there when power returns. The important thing is to keep it from calling home and/or inviting more threats in while you clean it out. So pull the network cable and turn off the physical switch for the wireless, then run your anti-malware applications from a flash drive. Most good anti-malware programs will allow you to download both the installer and updates in an offline form for this purpose.

Screenshots are completely benign as it simply transfers a copy of the framebuffer to the clipboard memory space. And I've yet to come across a malware application that's concerned with an image in the clipboard buffer. Text, sure, but not images. Also, plug pulling generally won't help unless its the network plug you're pulling. If malware is on your hard disk when you pull the power, it will be there when power returns. The important thing is to keep it from calling home and/or inviting more threats in while you clean it out. So pull the network cable and turn off the physical switch for the wireless, then run your anti-malware applications from a flash drive. Most good anti-malware programs will allow you to download both the installer and updates in an offline form for this purpose.

Question owner

Thanks again will try that and post the pic if I get one

Thanks again will try that and post the pic if I get one
James
  • Moderator
1596 solutions 11250 answers

Is your homepage set to the old www.google.com/firefox/ as Google has not maintained that start page ever since Firefox 4.0 as it has been about:home since.

Is your homepage set to the old www.google.com/firefox/ as Google has not maintained that start page ever since Firefox 4.0 as it has been '''about:home''' since.

Question owner

My home page is DOG PILE although on occasion some thing changes that and I have to reset it as such Thanks

My home page is DOG PILE although on occasion some thing changes that and I have to reset it as such Thanks
Tyler Downer
  • Top 25 Contributor
  • Moderator
1530 solutions 10672 answers

I strongly suggest scanning your computer with every anti-malware tool in that article, it sounds like you have an infection

I strongly suggest scanning your computer with every anti-malware tool in that article, it sounds like you have an infection

Question owner

Hello again, It came back and I was able to get a pic of it, Thanks

Hello again, It came back and I was able to get a pic of it, Thanks

Modified by Birdherder

James
  • Moderator
1596 solutions 11250 answers

The page that gives this outdated claim is http://n9s4.info/mt/lp/ff5.php?keyword=

The page that gives this outdated claim is http://n9s4.info/mt/lp/ff5.php?keyword=

Question owner

That's what it says I do not know the source. Is it safe? Is it from Mozilla/Fire fox or is it generated by a virus?

That's what it says I do not know the source. Is it safe? Is it from Mozilla/Fire fox or is it generated by a virus?

Modified by Birdherder

James
  • Moderator
1596 solutions 11250 answers

Chosen Solution

It is only 875 KB so it is not a usual Firefox setup .exe from mozilla.org

https://www.virustotal.com/en/file/6b4ad5d27c24539fb5577b38f56b49cdbe1caa247184752193b45a6fa5ecc14a/analysis/1371096292/ Detection ratio: 12 / 47

It is only 875 KB so it is not a usual Firefox setup .exe from mozilla.org https://www.virustotal.com/en/file/6b4ad5d27c24539fb5577b38f56b49cdbe1caa247184752193b45a6fa5ecc14a/analysis/1371096292/ Detection ratio: 12 / 47

Question owner

I don't understand what you mean, It says 21 is out dated but I'm told 21 is the newest?

I don't understand what you mean, It says 21 is out dated but I'm told 21 is the newest?
James
  • Moderator
1596 solutions 11250 answers

Helpful Reply

It is a ploy to get you to download spyware as my link shows.

It is a ploy to get you to download spyware as my link shows.

Question owner

I suspected as much but was not sure. I get a similar one telling me I need to update Java I think it's the same thing. Thank you very much for the help.

I suspected as much but was not sure. I get a similar one telling me I need to update Java I think it's the same thing. Thank you very much for the help.
Tyler Downer
  • Top 25 Contributor
  • Moderator
1530 solutions 10672 answers

You should always make sure you software is up to date by visiting their OFFICIAL sites, never trust other, suspicious sites like this.

You should always make sure you software is up to date by visiting their OFFICIAL sites, never trust other, suspicious sites like this.

Question owner

that's what I did. I never clicked on it , it would come up ,I would close it and go to mozilla but could not find any thing newer. that is why I came here to see if my suspicions were true. I get a similar window saying I need to update java and one for flash player. I close them as well but do not know where to go to check if I need to update them.

that's what I did. I never clicked on it , it would come up ,I would close it and go to mozilla but could not find any thing newer. that is why I came here to see if my suspicions were true. I get a similar window saying I need to update java and one for flash player. I close them as well but do not know where to go to check if I need to update them.
Tyler Downer
  • Top 25 Contributor
  • Moderator
1530 solutions 10672 answers

To check if your flash and Java need to be updated, use https://www.mozilla.org/en-US/plugincheck/

To check if your flash and Java need to be updated, use https://www.mozilla.org/en-US/plugincheck/

Question owner

Thanks Again , I will do that.

Thanks Again , I will do that.
cor-el
  • Top 10 Contributor
  • Moderator
17482 solutions 157978 answers

You can also check the Flash Player version here:

You can find the latest Flash player versions for Firefox on this page.

You can also check the Flash Player version here: *http://www.adobe.com/software/flash/about/ *http://helpx.adobe.com/flash-player/kb/find-version-flash-player.html You can find the latest Flash player versions for Firefox on this page. *http://www.adobe.com/special/products/flashplayer/fp_distribution3.html