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Mozilla always starts with ueep.com as home page and deafult browser. I cannot change it. Please, help.

Posted

I tried to fix it using online solutions, but nothing worked.

I tried to fix it using online solutions, but nothing worked.

Additional System Details

Installed Plug-ins

  • Google Update
  • Shockwave Flash 11.7 r700
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.03
  • Next Generation Java Plug-in 10.21.2 for Mozilla browsers
  • 5.1.20125.0
  • NPWLPG

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:21.0) Gecko/20100101 Firefox/21.0

More Information

philipp
  • Top 25 Contributor
  • Moderator
5315 solutions 23468 answers

hello, if your manual changes don't 'stick' after a restart of the browser, please look out for any suspicious extensions (like 3rd-party-toolbars or things you have not installed intentionally) presently installed under firefox/tools > addons > extensions or the programs section of the windows control panel and remove those entries.

in case this doesn't solve the issue please try this: go to firefox > help > troubleshooting information > profile folder - "show folder", then a new window will open up. in this window look out for a file named user.js (it might be used to overwrite your custom settings). in case it is present , delete or rename this file and restart firefox afterwards.

Remove a toolbar that has taken over your Firefox search or home page

How to fix preferences that won't save

hello, if your manual changes don't 'stick' after a restart of the browser, please look out for any suspicious extensions (like 3rd-party-toolbars or things you have not installed intentionally) presently installed under '''firefox/tools > addons > extensions''' or the programs section of the windows control panel and remove those entries. in case this doesn't solve the issue please try this: go to firefox > help > troubleshooting information > profile folder - "show folder", then a new window will open up. in this window look out for a file named '''user.js''' (it might be used to overwrite your custom settings). in case it is present , delete or rename this file and restart firefox afterwards. [[Remove a toolbar that has taken over your Firefox search or home page]] [[How to fix preferences that won't save]]
cor-el
  • Top 10 Contributor
  • Moderator
17530 solutions 158508 answers

You can also check the target field in the Firefox desktop shortcut via the Properties in the right-click context menu.

You can also check the target field in the Firefox desktop shortcut via the Properties in the right-click context menu.

Question owner

I tried. Nothing worked. I guess that is beacuse Addware like this one can change their names. Every time I change settings to normal and restart computer, ueep.com is there again!

I tried. Nothing worked. I guess that is beacuse Addware like this one can change their names. Every time I change settings to normal and restart computer, ueep.com is there again!
cor-el
  • Top 10 Contributor
  • Moderator
17530 solutions 158508 answers

Does anything come up if the open the about:config page and type ueep in the Search bar at the top of this page?

Does anything come up if the open the <b>about:config</b> page and type ueep in the Search bar at the top of this page?

Modified by cor-el

Question owner

I change settings in about:config and make Google my deafult search engine (replace it with https://www.google.ba/search?q=) , but when I restart computer - all changes that are made dissapear and once again I have ueep.com as my home page, search engine etc.

I change settings in about:config and make Google my deafult search engine (replace it with https://www.google.ba/search?q=) , but when I restart computer - all changes that are made dissapear and once again I have ueep.com as my home page, search engine etc.
philipp
  • Top 25 Contributor
  • Moderator
5315 solutions 23468 answers

could you go to firefox > help > troubleshooting information, copy the contents of that page and paste them here into a reply on the forum? this might give us a clue what is going on...

could you go to ''firefox > help > troubleshooting information'', copy the contents of that page and paste them here into a reply on the forum? this might give us a clue what is going on...
viandy 3 solutions 29 answers

Moderator removed link that references paid software that users may not necessarily need.

''Moderator removed link that references paid software that users may not necessarily need.'' <!-- Try to remove search.ueep.com virus manually by following these simple tips - [http://www.system-tips.net/remove-search-ueep-com-uninstall-instructions/ http://www.system-tips.net/remove-search-ueep-com-uninstall-instructions/] -->

Modified by Shawn