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When will firefox 21 support Norton tool bar?

Posted

I upgraded to firefox 21 by mistake and Norton tool bar is gone. Can I back up to a supported firefox level? Where would I get the s/w from? if not when will the tool bar be supported?

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Application

  • User Agent: Mozilla/5.0 (Windows NT 6.0; WOW64; rv:21.0) Gecko/20100101 Firefox/21.0

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philipp
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Helpful Reply

hello, according to norton the toolbar is compatible with firefox 21. please run the norton liveupdate repeatedly & until all components are up-to-date. in addition make sure that the toolbar is enabled under firefox > addons > extension afterwards.

for more information refer to https://community.norton.com/t5/Norton-Toolbar-Norton-Identity/Firefox-21-Support-for-Norton-Toolbar/td-p/957507

Question owner

I have the latest Norton patches (20.3.1.22) but when in Firefox under add-ons it doesn't give me the option of enabling the Norton tool bar. I restarted firefox to see if that would help.

philipp
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is the toolbar listed as version 2013.3.5.1 in the firefox addons manager?

Question owner

2012.3.3.19 is what is showing in FF.

philipp
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2042 solutions 8887 answers

according to the norton page it should either be version 2013.3.5.1 or 2012.5.14.2 in order to be compatible with firefox 21. if you don't get these toolbar versions installed despite running liveupdate repeatedly, then please contact norton's support in order to get their product to work...

James
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Helpful Reply

ASH01 do you have the Norton from Norton or from Comcast?. Norton has supported Firefox 21.0 since the day before 21.0 release however Comcast can be slow in updates.

Question owner

I have the s/w from Norton. I have looked on their site for the answer but don't see it. It was working until I upgraded to rls 21.