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I have downloaded Firefox version 21. Under the Tools tab, the "options" button has dissapeared. How do I find it now?

Posted

I can see all the other options for tools, but not the "Option" button under tools any longer.

I can see all the other options for tools, but not the "Option" button under tools any longer.

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  • User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; .NET4.0C; .NET4.0E; InfoPath.3)

More Information

Tyler Downer
  • Top 25 Contributor
  • Moderator
1535 solutions 10701 answers

Hello,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.

Hello, The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: ''This will cause you to lose any Extensions, Open websites, and some Preferences.'' To Reset Firefox do the following: #Go to Firefox > Help > Troubleshooting Information. #Click the "Reset Firefox" button. #Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish. #Firefox will open with all factory defaults applied. Further information can be found in the [[Reset Firefox – easily fix most problems]] article. Did this fix your problems? Please report back to us! Thank you.

Question owner

I forgot to mention this is Firefox Version 21 for a MAC laptop

I forgot to mention this is Firefox Version 21 for a MAC laptop
Tyler Downer
  • Top 25 Contributor
  • Moderator
1535 solutions 10701 answers

Helpful Reply

Click on the Firefox button in the Menu Bar, then you should see preferences or options in there.

Click on the Firefox button in the Menu Bar, then you should see preferences or options in there.
James
  • Top 25 Contributor
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1598 solutions 11286 answers

Helpful Reply

Cardinals24 wrote: I forgot to mention this is Firefox Version 21 for a MAC laptop

Tools->Options is for Firefox/Thunderbird on Windows. On Linux it is Edit->Preferences (due to Gnome HIG) and on Mac OSX it is Application -> Preferences which in this case is Firefox ->Preferences due to Apple HIG.

http://kb.mozillazine.org/Menu_differences_in_Windows,_Linux,_and_Mac

'''Cardinals24 wrote: I forgot to mention this is Firefox Version 21 for a MAC laptop ''' '''Tools->Options''' is for Firefox/Thunderbird on Windows. On Linux it is Edit->Preferences (due to Gnome HIG) and on Mac OSX it is Application -> Preferences which in this case is '''Firefox ->Preferences''' due to Apple HIG. http://kb.mozillazine.org/Menu_differences_in_Windows,_Linux,_and_Mac