Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

some pages say I need a plug-in but plug-in finder never stops

  • 6 replies
  • 18 have this problem
  • 2161 views
  • Last reply by Acharn

more options

I am using Firefox 21.0 on Ubuntu Linux 13.04. Some pages come up with a message at the top of the page, "This page requires additional plug-ins to display some content." It doesn't say what plug-in or what kind of content, and the page looks normal -- no obvious missing parts. If I click on "Get Plug-in" a window comes up showing it is searching for plug-ins. It never succeeds and never stops. Usually after half an hour of so I click on cancel to get rid of it. How can I find out what plug-in it thinks I need?

Chosen solution

I thought I posted this once. If this is a duplicate posting, sorry about that.

This is embarrassing. I thought I had Flash installed. I've been watching YouTube videos and videos on other sites, so I didn't really pay attention to my list of plug-ins. Last month I re-installed Ubuntu 12.04, which created a new installation of Firefox. Firefox is the default browser for Ubuntu, but Flash must be installed separately.

In Ubuntu the only way to install Flash is to install the package "flash-plugin-installer" There may be ways to manually install he Flash Linux package from Adobe, but I haven't gone there. Just install "flash-plugine-installer" either through the Ubuntu Software Center, the Synaptic Package Manager, or command-line, "sudo apt-get install flash-plugin-manager".

Thanks so much for the time you took to help me.

Read this answer in context 👍 0

All Replies (6)

more options

Can you post a link to a page that gives you this message?

You may need to install the Gecko Media Player plugin.

more options

OK, a page I'm looking at now is http://www.lawyersgunsmoneyblog.com/ You have to scroll down to the section titled: “The Bear and the Maiden Fair”: an LG&M Game of Thrones podcast featuring SEK and Steven Attewell. Immediately below the word "Enjoy!" is a gray area with the broken plug-in icon and "A plug-in is needed to display this content" and a link to plugin finder. A plug-in finder window started up, ran for about fifteen minutes, and just disappeared without any message. Ad-block Plus tells me it's something from YouTube, but I've got other YouTube videos working fine in the pages above this.

more options
Well, I've installed the gnome-,player and gecko-mediaplayer extensions and the test page says I've got the right plug-ins installed for Windows Media files, and I've restarted Firefox, but the thing at Lawyers, Guns & Money is still grey and shows I need a plug-in and the Plug-in Finder still runs and doesn't do anything. A long time ago I could trace through the html code for a page and find wht place that's being displayed on the screen, but I don't know how to do that since CSS allowed so many different
s and functions. Ajax doesn't help. So it would probably be helpful if someone could suggest a (simple) way for me to figure out what the object is that's demanding a plug-in.
more options

Well, this is weird. I clicked on the link, which took me to http://youtu.be/UTS-OTPkxqs . When the page opens I get the same, "you need a plug-in to view this page", but then it goes ahead and plays in the YouTube player. There's no "share" section giving a url for linking, but in the description it says this is "...yet another Lawyers, Guns & Money podcast, all of which can be found here: http://lawyersgunsand money.comic" A podcast packaged as a .comic file? Are you kidding me? This is what I've been wasting my time all day on? And now that I can see a little bit of it I'm not even interested. These guys are deeply, seriously, interested in the mechanics and techniques of movie-making, and I don't car about those things.

Is there a plug-in for *.comic files?

more options

That is a Flash object and a mp3 podcast as you can see if you inspect the page source.
The Flash player should be able to show the first and the MPlayer or Gnome Media player should be able to play the mp3 file.

<object height="533" width="710">
<param name="movie" value="http://www.youtube.com/v/UTS-OTPkxqs?hl=en_US&version=3&rel=0">
<param name="allowFullScreen" value="true">
<param name="allowscriptaccess" value="always">
<embed type="application/x-shockwave-flash" src="http://www.youtube.com/v/UTS-OTPkxqs?hl=en_US&version=3&rel=0" allowscriptaccess="always" allowfullscreen="true" height="533" width="710">
</object>
</p>
<p><a href="http://lawyersgunsmoneyblog.com/podcast/gots03e07.mp3">The audio version for thems that only have ears</a>.</p>
more options

Chosen Solution

I thought I posted this once. If this is a duplicate posting, sorry about that.

This is embarrassing. I thought I had Flash installed. I've been watching YouTube videos and videos on other sites, so I didn't really pay attention to my list of plug-ins. Last month I re-installed Ubuntu 12.04, which created a new installation of Firefox. Firefox is the default browser for Ubuntu, but Flash must be installed separately.

In Ubuntu the only way to install Flash is to install the package "flash-plugin-installer" There may be ways to manually install he Flash Linux package from Adobe, but I haven't gone there. Just install "flash-plugine-installer" either through the Ubuntu Software Center, the Synaptic Package Manager, or command-line, "sudo apt-get install flash-plugin-manager".

Thanks so much for the time you took to help me.