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I need help syncing Fitbit tracker

Posted

I have a Fitbit Tracker Zip. I can not seem to get it to sync. No matter what I do I my computer can't seem to see the Dongle that syncs the tracker with my laptop. Fitbit's help desk folks say that I need to check my proxy server settings, however the instructions they gave me to do that don't match what I saw when I look into the Tools section on Firefox

Has anyone had similar issues?

I have a Fitbit Tracker Zip. I can not seem to get it to sync. No matter what I do I my computer can't seem to see the Dongle that syncs the tracker with my laptop. Fitbit's help desk folks say that I need to check my proxy server settings, however the instructions they gave me to do that don't match what I saw when I look into the Tools section on Firefox Has anyone had similar issues?

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More Information

smo 38 solutions 498 answers

Syncing the fitbit zip does not involve Firefox (or any browser for that matter). See

How do I sync data from the fitbit zip tracker to the website

to check your Firewall (NOT Firefox) settings, see Firewall settings in the system controls.

Syncing the fitbit zip does not involve Firefox (or any browser for that matter). See [https://help.fitbit.com/customer/portal/articles/801362-how-do-i-sync-data-from-the-fitbit-zip-tracker-to-the-website- How do I sync data from the fitbit zip tracker to the website] to check your Firewall (NOT Firefox) settings, see '''Firewall settings''' in the system controls.