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I need help syncing Fitbit tracker
I have a Fitbit Tracker Zip. I can not seem to get it to sync. No matter what I do I my computer can't seem to see the Dongle that syncs the tracker with my laptop. Fitbit's help desk folks say that I need to check my proxy server settings, however the instructions they gave me to do that don't match what I saw when I look into the Tools section on Firefox
Has anyone had similar issues?
I have a Fitbit Tracker Zip. I can not seem to get it to sync. No matter what I do I my computer can't seem to see the Dongle that syncs the tracker with my laptop. Fitbit's help desk folks say that I need to check my proxy server settings, however the instructions they gave me to do that don't match what I saw when I look into the Tools section on Firefox
Has anyone had similar issues?
Additional System Details
Installed Plug-ins
- npsitesafety
- Shockwave Flash 11.7 r700
- Adobe PDF Plug-In For Firefox and Netscape 10.1.7
- Google Update
- iTunes Detector Plug-in
- Next Generation Java Plug-in 10.21.2 for Mozilla browsers
- GEPlugin
- The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
- 4.0.60831.0
- Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
Application
- User Agent: Mozilla/5.0 (Windows NT 6.0; rv:22.0) Gecko/20100101 Firefox/22.0
More Information
Syncing the fitbit zip does not involve Firefox (or any browser for that matter). See
How do I sync data from the fitbit zip tracker to the website
to check your Firewall (NOT Firefox) settings, see Firewall settings in the system controls.
Syncing the fitbit zip does not involve Firefox (or any browser for that matter). See
[https://help.fitbit.com/customer/portal/articles/801362-how-do-i-sync-data-from-the-fitbit-zip-tracker-to-the-website- How do I sync data from the fitbit zip tracker to the website]
to check your Firewall (NOT Firefox) settings, see '''Firewall settings''' in the system controls.