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Security update will not connect to update server

Posted

I keep getting a "security update " notice , but when I click to update it - nothing happens . Its getting very annoying -

I keep getting a "security update " notice , but when I click to update it - nothing happens . Its getting very annoying -

Additional System Details

Application

  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.8; rv:20.0) Gecko/20100101 Firefox/20.0

More Information

Tyler Downer
  • Top 25 Contributor
  • Moderator
1514 solutions 10516 answers

If you go to www.getfirefox.com, can you download and install firefox 21 from there?

If you go to www.getfirefox.com, can you download and install firefox 21 from there?

Helpful Reply

Thanks ,

I was hoping to not have to re-install Firefox . 

I'm just trying to comply with the "security update " message

Thanks , I was hoping to not have to re-install Firefox . I'm just trying to comply with the "security update " message
ideato 893 solutions 6250 answers

Helpful Reply

Hello mandl, but if you have problem with update firefox the better way is to download and install the new version, as correct said Tylerdowner in his reply.

1. Download a copy of the latest firefox from http://www.mozilla.org/en-US/firefox/all.html

2. Trash the current Firefox application to do a clean install.

3. Install the version that you have downloaded.


Do not select to remove your personal data, your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks or other personal data.

see also: Installing Firefox on Mac


thank you

Hello mandl, but if you have problem with update firefox the better way is to '''download and install the new version''', as '''correct said Tylerdowner''' in his reply. 1. Download a copy of the latest firefox from http://www.mozilla.org/en-US/firefox/all.html 2. '''Trash''' the current Firefox application to do a clean install. 3. Install the version that you have downloaded. Do not select to remove your personal data, your profile data is stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder], so you won't lose your bookmarks or other personal data. see also: [https://support.mozilla.org/en-US/kb/install-firefox-mac?redirectlocale=en-US&redirectslug=Installing+Firefox+on+Mac#os=mac&browser=fx21 Installing Firefox on Mac] thank you