Instruction for syncing app do not apply to available controls
Instruction for syncing app do not apply to available controls. Cannot located the encrypted security code and am in a loop to nowhere. The app for my android is useless.
All Replies (4)
Did you forgot your sync recovery key?
could you explain in detail
Coming from the typewriter generation, before now, I never knew that I had a Sync Recovery Key. The problem is that all of the instructions on Firefox that pertain to locating the Sync Recovery Key and syncing my Firefox with the app, do not correspond with the available features on the Firefox website and needs to be updated. In other words, it tells me to click one button, I do that, but there are no other buttons present to click and complete the process. I feel like I am trapped between two mirrors that are the app and the website...I love Firefox and have used it for years. Any help appreciated.
if you want to set up your sync account for the first time, please follow this guide: How do I set up Sync on my computer?
Are you setting up Sync for the first time or do you already have a sync account with another (mobile) device?
- https://support.mozilla.org/kb/how-do-i-set-up-firefox-sync
- https://support.mozilla.org/kb/add-a-device-to-firefox-sync
See also: