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Can't enable store passwords. Disabled all plug-ins; no effect.

Posted

Can't enable store passwords. Tried disable all plug-ins to no effect. where do I go from here?

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.7 r700
  • Adobe® Acrobat® Plug-in for Web Browsers, Version 11.0.03
  • Displays Java applet content, or a placeholder if Java is not installed.
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
  • The Flip4Mac WMV Plugin allows you to view Windows Media content using QuickTime.
  • Office Live Update v1.0
  • 5.1.20125.0
  • RealPlayer Plugin
  • Garmin Communicator Plug-in Version 4.0.1.0
  • Adobe Shockwave for Director Netscape plug-in, version 11.6.1
  • The Google Earth Plugin allows you to view 3D imagery and terrain in your web browser.
  • iPhoto6

Application

  • Firefox 21.0
  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.8; rv:21.0) Gecko/20100101 Firefox/21.0
  • Support URL: http://support.mozilla.org/1/firefox/21.0/Darwin/en-US/

Extensions

  • DownloadHelper 4.9.14 ({b9db16a4-6edc-47ec-a1f4-b86292ed211d})
  • Troubleshooter 1.1a (troubleshooter@mozilla.org)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription:
  • adapterDeviceID: 0x 863
  • adapterDrivers:
  • adapterRAM:
  • adapterVendorID: 0x10de
  • driverDate:
  • driverVersion:
  • info: {u'AzureCanvasBackend': u'quartz', u'AzureFallbackCanvasBackend': u'none', u'AzureContentBackend': u'none'}
  • numAcceleratedWindows: 2
  • numTotalWindows: 2
  • webglRenderer: NVIDIA Corporation -- NVIDIA GeForce 9400M OpenGL Engine
  • windowLayerManagerType: OpenGL

Modified Preferences

  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.link.open_newwindow: 2
  • browser.places.smartBookmarksVersion: 4
  • browser.privatebrowsing.autostart: True
  • browser.sessionstore.restore_on_demand: False
  • browser.startup.homepage: http://www.foxnews.com/
  • browser.startup.homepage_override.buildID: 20130511120803
  • browser.startup.homepage_override.mstone: 21.0
  • browser.tabs.warnOnClose: False
  • browser.tabs.warnOnOpen: False
  • dom.mozApps.used: True
  • dom.w3c_touch_events.expose: False
  • extensions.lastAppVersion: 21.0
  • font.size.variable.x-western: 14
  • gfx.blacklist.webgl.msaa: 4
  • network.cookie.prefsMigrated: True
  • places.database.lastMaintenance: 1369420828
  • places.history.expiration.transient_current_max_pages: 100664
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • privacy.donottrackheader.enabled: True
  • privacy.sanitize.migrateFx3Prefs: True

Misc

  • User JS: No
  • Accessibility: No
cor-el
  • Top 10 Contributor
  • Moderator
10762 solutions 96861 answers

Helpful Reply

Make sure that you do not run Firefox in (permanent) Private Browsing mode.

  • Firefox > Preferences > Privacy > Firefox will: "Use custom settings for history"
  • Deselect: [ ] "Always use private browsing mode"

Do you see any passwords in the Password Manager?


y-sock 0 solutions 1 answers

cor-el, you seem to have some standard copy-and-paste text to say "Make sure that you do not run Firefox in (permanent) Private Browsing mode."

I'm sure you're right, but could you be kind to this stupid, ignorant user and explain why one shouldn't run Firefox in (permanent) Private Browsing mode? The link you point to (https://support.mozilla.org/kb/Private+Browsing) doesn't explain that, as far as I can see.

Thanks