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I can't open mail from 11/5/2013 to 16/05/2013

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I can't open mail from 11/5/2013 to 16/05/2013

I can't open mail from 11/5/2013 to 16/05/2013

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.7 r700
  • Google Update
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.03
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.7
  • VLC media player Web Plugin 2.0.6
  • Foxit Reader Plug-In For Firefox and Netscape
  • Nokia Suite Enabler Plugin
  • Facebook Video Calling Plugin
  • The plugin allows you to have a better experience with Microsoft SharePoint

Application

  • Firefox 22.0
  • User Agent: Mozilla/5.0 (Windows NT 6.2; rv:22.0) Gecko/20100101 Firefox/22.0
  • Support URL: http://support.mozilla.org/1/firefox/22.0/WINNT/en-US/

Extensions

  • Troubleshooter 1.1a (troubleshooter@mozilla.org)
  • Adobe Acrobat - Create PDF 1.2 (web2pdfextension@web2pdf.adobedotcom) (Inactive)
  • Content Blocker 13.0.1.4307 (content_blocker@kaspersky.com) (Inactive)
  • IDM CC 7.3.9 (mozilla_cc@internetdownloadmanager.com) (Inactive)
  • Kaspersky URL Advisor 13.0.1.4307 (url_advisor@kaspersky.com) (Inactive)
  • Virtual Keyboard 13.0.1.4307 (virtual_keyboard@kaspersky.com) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: Mobile Intel(R) 4 Series Express Chipset Family (Microsoft Corporation - WDDM 1.1)
  • adapterDescription2:
  • adapterDeviceID: 0x2a42
  • adapterDeviceID2:
  • adapterDrivers: igdumd32 igd10umd32
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterVendorID: 0x8086
  • adapterVendorID2:
  • clearTypeParameters: Gamma: 2200 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 50
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 6.2.9200.16433
  • driverDate: 3-24-2012
  • driverDate2:
  • driverVersion: 8.15.10.2702
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'direct2d', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'direct2d'}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • webglRenderer: Google Inc. -- ANGLE (Mobile Intel(R) 4 Series Express Chipset Family (Microsoft Corporation - WDDM 1.1))
  • windowLayerManagerType: Direct3D 10

Modified Preferences

  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.places.smartBookmarksVersion: 4
  • browser.startup.homepage_override.buildID: 20130514181517
  • browser.startup.homepage_override.mstone: 22.0
  • extensions.lastAppVersion: 22.0
  • network.cookie.prefsMigrated: True
  • places.database.lastMaintenance: 1368851645
  • places.history.expiration.transient_current_max_pages: 50226
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • plugin.importedState: True
  • privacy.sanitize.migrateFx3Prefs: True
  • storage.vacuum.last.index: 0
  • storage.vacuum.last.places.sqlite: 1368851645

Misc

  • User JS: No
  • Accessibility: No
Amit Kumar Thakur
  • Locale Leader
70 solutions 859 answers

Hello,

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:

  1. Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the Clear now button.

Further information can be found in the Clear your cache, history and other personal information in Firefox article.

Did this fix your problems? Please report back to us!

Thank you.

Hello, Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: ''This will temporarily log you out of all sites you're logged in to.'' To clear cache and cookies do the following: #Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history. #Under "Time range to clear", select "Everything". #Now, click the arrow next to Details to toggle the Details list active. #From the details list, check ''Cache'' and ''Cookies'' and uncheck everything else. #Now click the ''Clear now'' button. Further information can be found in the [[Clear your cache, history and other personal information in Firefox]] article. Did this fix your problems? Please report back to us! Thank you.