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When will you fix the "Restore Session" bug?

Posted

When I open the Firefox application, I almost always get an error page that says:

"Well, this is embarrassing. Firefox is having trouble recovering your windows and tabs. This is usually caused by a recently opened web page. You can try:

          Removing one or more tabs that you think may be causing the problem
           Starting an entirely new browsing session"

Since before quitting Firefox I always go to "Tools —> Clear Recent History…" and have ALL the items checked when I click OK, there is no page to restore so Firefox shouldn't be having a problem. And yet…there's that window AGAIN!

This started after the last update you provided.

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.7 r700
  • Office Live Update v1.0
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
  • Shockwave for Director 11.5.8r612
  • iPhoto6

Application

  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.6; rv:20.0) Gecko/20100101 Firefox/20.0

More Information

Application Basics
Name
Firefox
Version
20.0
User Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10.6; rv:20.0) Gecko/20100101 Firefox/20.0
Profile Folder
Enabled Plugins
about:plugins
Build Configuration
about:buildconfig
Crash Reports
about:crashes
Memory Use
about:memory
Extensions
Name
Version
Enabled
ID
Important Modified Preferences
Name
Value
browser.cache.disk.capacity358400browser.cache.disk.smart_size_cached_value358400browser.cache.disk.smart_size.first_runfalsebrowser.cache.disk.smart_size.use_old_maxfalsebrowser.history_expire_days_min7browser.history_expire_days.mirror180browser.places.importBookmarksHTMLfalsebrowser.places.smartBookmarksVersion4browser.startup.homepagebrowser.startup.homepage_override.buildID20130326150557browser.startup.homepage_override.mstone20.0dom.disable_open_during_loadfalsedom.w3c_touch_events.exposefalseextensions.lastAppVersion20.0font.internaluseonly.changedtruefont.name.serif.x-westernVerdanafont.size.variable.x-western14gfx.blacklist.direct2d3gfx.blacklist.layers.direct3d93gfx.blacklist.webgl.msaa4network.cookie.prefsMigratedtrueplaces.database.lastMaintenance1368204725places.history.expiration.transient_current_max_pages104858places.history.expiration.transient_optimal_database_size167772160places.last_vacuum1295380497plugin.disable_full_page_plugin_for_typesapplication/pdfprint.macosx.pagesetup-2PD94bWwgdmVyc2lvbj0iMS4wIiBlbmNvZGluZz0iVVRGLTgiPz4KPCFET0NUWVBFIHBsaXN0IFBVQkxJQyAiLS8vQXBwbGUvL0RURCBQTElTVCAxLjAvL0VOprint.print_bgcolortrueprint.print_bgimagesfalseprint.print_commandprint.print_downloadfontsfalseprint.print_evenpagestrueprint.print_footerleftprint.print_footerrightprint.print_headerleftprint.print_headerrightprint.print_in_colortrueprint.print_margin_bottom0.5print.print_margin_left0.5print.print_margin_right0.5print.print_margin_top0.5print.print_oddpagestrueprint.print_orientation0print.print_page_delay50print.print_pagedelay500print.print_paper_data0print.print_paper_height 11.00print.print_paper_size_type1print.print_paper_size_unit0print.print_paper_width 8.50print.print_printerprint.print_reversedfalseprint.print_scaling 1.00print.print_shrink_to_fitfalseprint.print_to_filefalseprint.print_unwriteable_margin_bottom17print.print_unwriteable_margin_left17print.print_unwriteable_margin_right17print.print_unwriteable_margin_top17privacy.cpd.offlineAppstrueprivacy.cpd.siteSettingstrueprivacy.donottrackheader.enabledtrueprivacy.sanitize.migrateFx3Prefstrueprivacy.sanitize.timeSpan0security.warn_viewing_mixedfalse
Graphics
Device ID0x68a1GPU Accelerated Windows1/1 OpenGLVendor ID0x1002WebGL RendererATI Technologies Inc. -- ATI Radeon HD 5750 OpenGL Engine
AzureCanvasBackendquartzAzureContentBackendnoneAzureFallbackCanvasBackendnone
JavaScript
Incremental GC
true
Accessibility
Activated
false
Prevent Accessibility
0
Library Versions
Expected minimum versionVersion in useNSPR4.9.54.9.5NSS3.14.3.0 Basic ECC3.14.3.0 Basic ECCNSSSMIME3.14.3.0 Basic ECC3.14.3.0 Basic ECCNSSSSL3.14.3.0 Basic ECC3.14.3.0 Basic ECCNSSUTIL3.14.3.03.14.3.0

cor-el
  • Top 10 Contributor
  • Moderator
10738 solutions 96600 answers

See:

  • bug 845681 - Closing all windows and quitting Firefox afterwards leads to about:sessionrestore to be shown on next startup

(please do not comment in bug reports: https://bugzilla.mozilla.org/page.cgi?id=etiquette.html)

lizhenry 2 solutions 43 answers

Helpful Reply

jmmell, just to answer your question a little further, it looks like that bug will be fixed in the Firefox 21 release. So, very soon!

If not, please let us know.

Urticator 0 solutions 4 answers

Helpful Reply

This is happening to me consistently right now in Firefox 24.0, new since the last update. Like the original poster, I like to clear my history before I exit. I also like to open a new tab and close the current tab to make sure that history gets cleared too.

cor-el
  • Top 10 Contributor
  • Moderator
10738 solutions 96600 answers

Hi Urticator

Could you please start a new thread for your question instead of posting in an existing thread?

Then you can provide more information like your operating system and installed extensions and installed plugins.

Note that if you use "Clear history when Firefox closes" to clear the browsing history that you can't restore tabs from the previous session.