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how do i delete smart bar?

Posted

Every time I open my computer I get a message that Smartbar isn't working, I delete this but I cann't find ways to stop this from happening despite following instructions on the support site to get rid of snap.do. Please help!!

Every time I open my computer I get a message that Smartbar isn't working, I delete this but I cann't find ways to stop this from happening despite following instructions on the support site to get rid of snap.do. Please help!!

Additional System Details

Installed Plug-ins

  • Google Update
  • Shockwave Flash 11.6 r602
  • McAfee MSC FF plugin DLL
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.02
  • McAfee MSS+ NPAPI Plugin
  • 5.1.20125.0
  • SiteAdvisor
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • 20-20 3D Viewer for WEB - Mozilla Plug-In v5.0.94.0
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • NPWLPG
  • Adobe Shockwave for Director Netscape plug-in, version 11.5
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Office Plugin for Netscape Navigator

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:20.0) Gecko/20100101 Firefox/20.0

More Information

philipp
  • Top 10 Contributor
  • Moderator
2793 solutions 12987 answers

Helpful Reply

hello, please go to firefox > addons > extensions & disable/remove any suspicious entries (toolbars, things that you have not installed intentionally, don't know what purpose they serve, etc). also go to the windows control panel / programs and remove all toolbars or potentially unwanted software from there and run a full scan of your system with the security software that you have in place and different other tools like the free version of malwarebytes & adwcleaner.

Remove a toolbar that has taken over your Firefox search or home page Troubleshoot Firefox issues caused by malware

afterwards install the search reset addon - it will revert the most common customizations those adware programs do in firefox back to the default: https://addons.mozilla.org/firefox/addon/searchreset/

hello, please go to ''firefox > addons > extensions'' & disable/remove any suspicious entries (toolbars, things that you have not installed intentionally, don't know what purpose they serve, etc). also go to the windows control panel / programs and remove all toolbars or potentially unwanted software from there and run a full scan of your system with the security software that you have in place and different other tools like the [http://www.malwarebytes.org/products/malwarebytes_free free version of malwarebytes] & [http://www.bleepingcomputer.com/download/adwcleaner/ adwcleaner]. [[Remove a toolbar that has taken over your Firefox search or home page]] [[Troubleshoot Firefox issues caused by malware]] afterwards install the search reset addon - it will revert the most common customizations those adware programs do in firefox back to the default: https://addons.mozilla.org/firefox/addon/searchreset/
AAke 0 solutions 1 answers

Helpful Reply

I tried to disable Smarbar but the next time I started a browser, it was still there.

Moreover, "Smartbar" did not show up in either Windows Control Panel or the more powerful (and great) Revo Uninstaller so I could not delete it this way. Still, I could see in the Activity Monitor that Smartbar.exe was running and that it was found in C:\users\<user>\AppData\Smartbar.

So I tried to delete that very folder but Windows said it had a programme running. I had already killed Smartbar.exe so, to find out if there were more programmes, I ran StartUp Delayer from r2 studios (another great programme) and immediately noted that an update programme related to Smartbar was scheduled to start every time I started the computer.

So, within StartUp Delayer I removed that programme completely from the start up schedule. Then I restarted my computer and at last I could delete the entire Smartbar folder mentioned above.

In my case I have backtracked the source of this terrible malware to CNET, a site which I until then had no doubts would be a reliable one.

I tried to disable Smarbar but the next time I started a browser, it was still there. Moreover, "Smartbar" did not show up in either Windows Control Panel or the more powerful (and great) Revo Uninstaller so I could not delete it this way. Still, I could see in the Activity Monitor that Smartbar.exe was running and that it was found in C:\users\<user>\AppData\Smartbar. So I tried to delete that very folder but Windows said it had a programme running. I had already killed Smartbar.exe so, to find out if there were more programmes, I ran StartUp Delayer from r2 studios (another great programme) and immediately noted that an update programme related to Smartbar was scheduled to start every time I started the computer. So, within StartUp Delayer I removed that programme completely from the start up schedule. Then I restarted my computer and at last I could delete the entire Smartbar folder mentioned above. In my case I have backtracked the source of this terrible malware to CNET, a site which I until then had no doubts would be a reliable one.