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Since upgrading to V20.0.1 copy/paste does not work any ideas on how to fix?

Posted

Been using Firefox for years and have never had this problem before. Recently upgraded to V 20.0.1 and since then Cut/Copy/Paste will not work. Have tried Resetting and have even tried a complete uninstall and reinstall neither has worked. Unfortunately I need to use these features on a daily basis and if I can't get this fixed I'm going to have to move on to anther browser.

Been using Firefox for years and have never had this problem before. Recently upgraded to V 20.0.1 and since then Cut/Copy/Paste will not work. Have tried Resetting and have even tried a complete uninstall and reinstall neither has worked. Unfortunately I need to use these features on a daily basis and if I can't get this fixed I'm going to have to move on to anther browser.

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.7 r700
  • Conduit Plugin
  • np-mswmp
  • Next Generation Java Plug-in 10.21.2 for Mozilla browsers
  • Adobe Shockwave for Director Netscape plug-in, version 12.0.2.122
  • NVIDIA 3D Vision plugin for Mozilla browsers
  • NVIDIA 3D Vision Streaming plugin for Mozilla browsers
  • GEPlugin
  • iTunes Detector Plug-in
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.02
  • Google Update
  • 5.1.20125.0
  • A plugin to detect whether the Adobe Extension Manager is installed on this machine.
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Garmin Communicator Plug-In 4.0.4.0
  • NDS Player Plugin
  • A plugin to detect whether the Adobe Application Manager is installed on this machine.
  • Logitech Device Detection
  • DivX Plus Web Player version 2.2.0.52
  • DivX VOD Helper Plug-in
  • Garmin Communicator Plug-In 2.9.3.0
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Office Authorization plug-in for NPAPI browsers

Application

  • Firefox 20.0.1
  • User Agent: Mozilla/5.0 (Windows NT 6.1; rv:20.0) Gecko/20100101 Firefox/20.0
  • Support URL: http://support.mozilla.org/1/firefox/20.0.1/WINNT/en-US/

Extensions

  • DivX Plus Web Player HTML5 <video> 2.1.2.145 ({23fcfd51-4958-4f00-80a3-ae97e717ed8b})
  • DownloadHelper 4.9.14 ({b9db16a4-6edc-47ec-a1f4-b86292ed211d})
  • Garmin Communicator 4.0.4 ({195A3098-0BD5-4e90-AE22-BA1C540AFD1E})
  • Logitech Device Detection 1.24.0.9 (DeviceDetection@logitech.com)
  • MAFIAAFire Redirector 0.9d (MafiaaFire@mafiaafire.com)
  • Norton Vulnerability Protection 11.3.0.9 - 4 ({BBDA0591-3099-440a-AA10-41764D9DB4DB})
  • RoboForm Toolbar for Firefox 7.8.7.5 ({22119944-ED35-4ab1-910B-E619EA06A115})
  • Troubleshooter 1.1a (troubleshooter@mozilla.org)
  • Vuze Remote 10.15.2.523 ({ba14329e-9550-4989-b3f2-9732e92d17cc})
  • Adobe Acrobat - Create PDF 1.0 (web2pdfextension@web2pdf.adobedotcom) (Inactive)
  • NoScript 2.6.6 ({73a6fe31-595d-460b-a920-fcc0f8843232}) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: NVIDIA GeForce 8600 GT
  • adapterDescription2:
  • adapterDeviceID: 0x0402
  • adapterDeviceID2:
  • adapterDrivers: nvd3dum nvwgf2um,nvwgf2um
  • adapterDrivers2:
  • adapterRAM: 256
  • adapterRAM2:
  • adapterVendorID: 0x10de
  • adapterVendorID2:
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 6.1.7600.16972
  • driverDate: 3-14-2013
  • driverDate2:
  • driverVersion: 9.18.13.1422
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'direct2d', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'direct2d'}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • webglRenderer: Google Inc. -- ANGLE (NVIDIA GeForce 8600 GT )
  • windowLayerManagerType: Direct3D 10

Modified Preferences

  • browser.cache.disk.capacity: 1048576
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size_cached_value: 1048576
  • browser.display.background_color: #C0C0C0
  • browser.display.use_system_colors: True
  • browser.places.smartBookmarksVersion: 4
  • browser.startup.homepage: http://www.yahoo.com/
  • browser.startup.homepage_override.buildID: 20130409194949
  • browser.startup.homepage_override.mstone: 20.0.1
  • dom.storage.enabled: False
  • dom.w3c_touch_events.expose: False
  • extensions.lastAppVersion: 20.0.1
  • gfx.direct3d.checkDX10: False
  • network.cookie.cookieBehavior: 1
  • network.cookie.prefsMigrated: True
  • network.http.sendRefererHeader: 0
  • network.prefetch-next: False
  • places.database.lastMaintenance: 1367635129
  • places.history.expiration.transient_current_max_pages: 80254
  • places.history.expiration.transient_optimal_database_size: 128405830
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • privacy.clearOnShutdown.siteSettings: True
  • privacy.donottrackheader.enabled: True
  • privacy.sanitize.migrateFx3Prefs: True
  • privacy.sanitize.sanitizeOnShutdown: True
  • privacy.sanitize.timeSpan: 2
  • security.warn_viewing_mixed: False

Misc

  • User JS: Yes
  • Accessibility: Yes
Nicodemus 0 solutions 1 answers

This worked for me for the Copy & Paste problem....

link text

This worked for me for the Copy & Paste problem.... [http://en.kioskea.net/faq/4612-windows-unable-to-make-copy-paste link text]

Question owner

My issue was corrected awhile ago but thank you for the response.

See: https://support.mozilla.org/en-US/questions/958684#answer-434520

My issue was corrected awhile ago but thank you for the response. See: https://support.mozilla.org/en-US/questions/958684#answer-434520