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Why am I getting all these pop up ads? I don't get nearly as many if I use Internet Explorer.
When i go to my homepage (Yahoo), these ads pop up and flash to get your attention. As many as three or four ads at a time. Do I have a malware problem or what?
When i go to my homepage (Yahoo), these ads pop up and flash to get your attention. As many as three or four ads at a time. Do I have a malware problem or what?
Additional System Details
Installed Plug-ins
- Shockwave Flash 11.7 r700
- Next Generation Java Plug-in 10.17.2 for Mozilla browsers
- NPRuntime Script Plug-in Library for Java(TM) Deploy
- Adobe PDF Plug-In For Firefox and Netscape 11.0.02
- 5.1.20125.0
- The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
- iTunes Detector Plug-in
- Motive Plugin for Mozilla Browsers
- Motive Management Plug-in for Mozilla Browsers
- MindSpark Toolbar Platform Plugin Stub for 32-bit Windows
- Picasa plugin
- NPWLPG
- The Hulu Desktop Plugin allows Hulu.com to integrate with the Hulu Desktop application.
- np-mswmp
- Adobe Shockwave for Director Netscape plug-in, version 11.5
Application
- Firefox 20.0.1
- User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:20.0) Gecko/20100101 Firefox/20.0
- Support URL: http://support.mozilla.org/1/firefox/20.0.1/WINNT/en-US/
Extensions
- Flashblock 1.5.17 ({3d7eb24f-2740-49df-8937-200b1cc08f8a})
- FriendsChecker 2.5.60 (info@friendschecker.com)
- Inbox Toolbar 1.2.0.43 (inboxcomtoolbar@inbox.com)
- LessTabs 1.7.0.0 (lesstabs@lesstabs.com)
- Norton Vulnerability Protection 11.3.0.9 - 4 ({BBDA0591-3099-440a-AA10-41764D9DB4DB})
- RoboForm Toolbar for Firefox 7.8.8.5 ({22119944-ED35-4ab1-910B-E619EA06A115})
- Supreme Savings 0.91.47 (crossriderapp19962@crossrider.com)
- SweetPacks Toolbar for Firefox 1.13.0.1 ({EEE6C361-6118-11DC-9C72-001320C79847})
- Troubleshooter 1.1a (troubleshooter@mozilla.org)
- Updater By SweetPacks 2.0.0.566 ({C4CFC0DE-134F-4466-B2A2-FF7C59A8BFAD})
- XFINITY Toolbar 4.0.0.17 ({4b9bcce8-a70b-402a-a7e1-db96831ee26f})
- Yontoo 1.20.02 (plugin@yontoo.com)
- Conduit Engine 3.3.5.1 (engine@conduit.com) (Inactive)
- DigitalPersona Extension 5.0.0.4490 (otis@digitalpersona.com) (Inactive)
- IB Updater 2.0.0.550 ({336D0C35-8A85-403a-B9D2-65C292C39087}) (Inactive)
- IncrediMail MediaBar 2 Community Toolbar 3.18.0.7 ({d40b90b4-d3b1-4d6b-a5d7-dc041c1b76c0}) (Inactive)
- Motive Extension 1.0 (mcciwbch@motive.com) (Inactive)
- MyStart Toolbar 4.1 ({32b7e502-4f02-4d93-aa3d-fb377b29f91a}) (Inactive)
- Norton Toolbar 2013.3.1.3 ({2D3F3651-74B9-4795-BDEC-6DA2F431CB62}) (Inactive)
- Recipe Hub 1.2 (2jffxtbr@RecipeHub_2j.com) (Inactive)
- SocialSearchBar_App 10.15.2.523 ({2421d847-721c-404f-87b4-bbd2b95d1087}) (Inactive)
- TotalRecipeSearch 1.2 (14ffxtbr@TotalRecipeSearch_14.com) (Inactive)
- Yahoo! Toolbar 2.5.9.20130409112616 ({635abd67-4fe9-1b23-4f01-e679fa7484c1}) (Inactive)
Javascript
- incrementalGCEnabled: True
Graphics
- adapterDescription: ATI Mobility Radeon HD 5470
- adapterDescription2: Intel(R) HD Graphics
- adapterDeviceID: 0x68e0
- adapterDeviceID2: 0x0046
- adapterDrivers: atiu9p64.dll atiuxp64 atiuxp64 atiu9pag atiuxpag atiuxpag atiumdva atiumd6a atitmm64
- adapterDrivers2: igdumd64 igd10umd64 igdumdx32 igd10umd32
- adapterRAM: 512
- adapterRAM2: Unknown
- adapterVendorID: 0x1002
- adapterVendorID2: 0x8086
- direct2DEnabled: True
- directWriteEnabled: True
- directWriteVersion: 6.2.9200.16492
- driverDate: 9-9-2010
- driverDate2: 9-9-2010
- driverVersion: 8.771.1.0
- driverVersion2: 8.771.1.0
- info: {u'AzureCanvasBackend': u'direct2d', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'direct2d'}
- isGPU2Active: False
- numAcceleratedWindows: 1
- numTotalWindows: 1
- webglRenderer: Google Inc. -- ANGLE (ATI Mobility Radeon HD 5470 )
- windowLayerManagerType: Direct3D 10
Modified Preferences
- accessibility.blockautorefresh: True
- accessibility.typeaheadfind.flashBar: 0
- browser.cache.disk.capacity: 1048576
- browser.cache.disk.smart_size.first_run: False
- browser.cache.disk.smart_size_cached_value: 1048576
- browser.display.background_color: #C0C0C0
- browser.display.use_system_colors: True
- browser.places.smartBookmarksVersion: 4
- browser.search.useDBForOrder: True
- browser.startup.homepage: http://start.sweetpacks.com/?src=10&st=12&crg=3.5000006.10042&barid={33A342AE-B279-11E2-A283-FDA497280705}
- browser.startup.homepage_override.buildID: 20130409194949
- browser.startup.homepage_override.mstone: 20.0.1
- browser.zoom.full: False
- dom.disable_open_during_load: False
- dom.ipc.plugins.enabled.np14stub.dll: False
- dom.ipc.plugins.enabled.np2jstub.dll: False
- dom.mozApps.used: True
- dom.w3c_touch_events.expose: False
- extensions.lastAppVersion: 20.0.1
- general.useragent.extra.btrs: BTRS122293
- gfx.direct3d.prefer_10_1: True
- keyword.URL: http://search.xfinity.com/?cat=web&con=toolbar&cid=xfstart_tech_search&q=
- network.cookie.cookieBehavior: 1
- network.cookie.prefsMigrated: True
- places.database.lastMaintenance: 1367261740
- places.history.expiration.transient_current_max_pages: 102076
- places.history.expiration.transient_optimal_database_size: 163320298
- places.last_vacuum: 1304092825
- plugin.disable_full_page_plugin_for_types: application/pdf
- privacy.clearOnShutdown.cookies: False
- privacy.clearOnShutdown.downloads: False
- privacy.clearOnShutdown.formdata: False
- privacy.clearOnShutdown.history: False
- privacy.cpd.cache: False
- privacy.cpd.cookies: False
- privacy.cpd.sessions: False
- privacy.donottrackheader.enabled: True
- privacy.item.cache: True
- privacy.item.downloads: False
- privacy.item.formdata: False
- privacy.item.history: True
- privacy.item.passwords: False
- privacy.sanitize.migrateFx3Prefs: True
- privacy.sanitize.promptOnSanitize: False
- privacy.sanitize.sanitizeOnShutdown: True
- privacy.sanitize.timeSpan: 0
- security.warn_viewing_mixed: False
Misc
- User JS: Yes
- Accessibility: Yes
Helpful Reply
hello, yes this looks quite like a problem with adware on your pc.
please reset firefox and also go to the windows control panel / programs and remove all toolbars or potentially unwanted software from there and run a full scan of your system with the security software that you have in place and different other tools like the free version of malwarebytes & adwcleaner.
Remove a toolbar that has taken over your Firefox search or home page Troubleshoot Firefox issues caused by malware
hello, yes this looks quite like a problem with adware on your pc.
please [[Reset Firefox – easily fix most problems|reset firefox]] and also go to the windows control panel / programs and remove all toolbars or potentially unwanted software from there and run a full scan of your system with the security software that you have in place and different other tools like the [http://www.malwarebytes.org/products/malwarebytes_free free version of malwarebytes] & [http://www.bleepingcomputer.com/download/adwcleaner/ adwcleaner].
[[Remove a toolbar that has taken over your Firefox search or home page]]
[[Troubleshoot Firefox issues caused by malware]]