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Add-ons aren't syncing

Posted

Hi.

I have enabled Add-on syncing on 2 of my existing FireFox desktop installs. There doesn't appear to be any difference to the add-ons installed on each Firefox. I've resynced & restarted each FireFox multiple times.

Am I doing something wrong?

Thanks for looking.

Additional System Details

Installed Plug-ins

  • VLC media player Web Plugin 2.0.6
  • Shockwave Flash 11.7 r700
  • Next Generation Java Plug-in 10.21.2 for Mozilla browsers
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • GEPlugin
  • iTunes Detector Plug-in
  • Google Update
  • LogMeIn, Inc. Remote Access Components
  • 5.1.20125.0
  • NVIDIA 3D Vision plugin for Mozilla browsers
  • NVIDIA 3D Vision Streaming plugin for Mozilla browsers
  • DjVu browser plugin
  • Picasa plugin
  • Octoshape embedded video plugin
  • PDF-XChange Viewer Netscape Gecko Plugin
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.2
  • Winamp Application Detector
  • The plug-in allows you to open and edit files using Microsoft Office applications

Application

  • Firefox 20.0.1
  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:20.0) Gecko/20100101 Firefox/20.0
  • Support URL: http://support.mozilla.org/1/firefox/20.0.1/WINNT/en-US/

Extensions

  • Adblock Plus 2.2.3 ({d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d})
  • Add Bookmark Here ² 17.0.20121128 (abhere2@moztw.org)
  • Add to Search Bar 2.0 (add-to-searchbox@maltekraus.de)
  • Adobe Acrobat - Create PDF 1.2 (web2pdfextension@web2pdf.adobedotcom)
  • AutoPager 0.8.0.8 (autopager@mozilla.org)
  • Context Search 0.4.6 ({902D2C4A-457A-4EF9-AD43-7014562929FF})
  • Download Statusbar 0.9.10 ({D4DD63FA-01E4-46a7-B6B1-EDAB7D6AD389})
  • DownloadHelper 4.9.14 ({b9db16a4-6edc-47ec-a1f4-b86292ed211d})
  • Easy YouTube Video Downloader 6.8 ({c0c9a2c7-2e5c-4447-bc53-97718bc91e1b})
  • Email This! Bookmarklet Extension 2.3.0 (gmailthis@lazyrussian.com)
  • feedly 14.0.482 (feedly@devhd)
  • Find To Center 0.2011103001 (findtocenter@alice0775)
  • FireFTP 2.0.13 ({a7c6cf7f-112c-4500-a7ea-39801a327e5f})
  • Flash Game Maximizer 1.3.6 ({258735dc-6743-4805-95fc-f95941fffdad})
  • Globefish 1.4.1 (globefish@projects.6831.courses.csail.mit.edu)
  • In tab 2.0 (intab@firefox)
  • Integrated Gmail 2.8.9 ({28197867-b1ef-4140-8e3b-55c45b9c8460})
  • LastPass 2.0.20 (support@lastpass.com)
  • Locationbar² 1.0.6 (locationbar2@design-noir.de)
  • LogMeIn, Inc. Remote Access Plugin 1.0.0.1007 (LogMeInClient@logmein.com)
  • Mozilla Archive Format 2.0.9 ({7f57cf46-4467-4c2d-adfa-0cba7c507e54})
  • Multirow Bookmarks Toolbar Plus 1.2 ({4c7097f7-08f2-4ef2-9b9f-f95fa4cbb064})
  • Navigational Sounds 1.2.3 ({d84a846d-f7cb-4187-a408-b171020e8940})
  • No XPI Install Delay 1.0 (noinstalldelay@trlkly.drivehq.com)
  • Noise 1.2.8 (noise@bootleq)
  • Open With 5.3.1 (openwith@darktrojan.net)
  • OpenDownload² 3.4.0 ({210249CE-F888-11DD-B868-4CB456D89593})
  • ProfileSwitcher 1.5.0.3 ({fa8476cf-a98c-4e08-99b4-65a69cb4b7d4})
  • QuickToolbars 1.1.5 (quick@toolbars.be)
  • Restartless Restart 9 (restartless.restart@erikvold.com)
  • RSS Icon In Awesombar 1.4 (rssicon@jasnapaka.com)
  • Save File to 2.4 (savefileto@mozdev.org)
  • ScrapBook 1.5.6 ({53A03D43-5363-4669-8190-99061B2DEBA5})
  • Scriptish 0.1.8 (scriptish@erikvold.com)
  • Search by Image for Google 1.2.0 ({ab4b5718-3998-4a2c-91ae-18a7c2db513e})
  • Search Site 3.2 (searchsite@DW-dev)
  • Searchbar Autosizer 2.0.20 ({655397ca-4766-496b-b7a8-3a5b176ee4c2})
  • Siphon - Sync Add-ons 0.9.8 (siphon@siphon.ian-halpern.com)
  • SoundCloud Downloader - Technowise 0.67 ({c8d3bc80-0810-4d21-a2c2-be5f2b2832ac})
  • Soundcloud SUPER +2: Downloader and Recommender 1.3 ({988da70d-b78d-44a1-a9c7-ed11832a9e2e})
  • SwiffOut 1.6.0.12 (swiffout@grownsoftware.com)
  • Tab Mix Plus 0.4.1.0 ({dc572301-7619-498c-a57d-39143191b318})
  • Thumbnail Zoom Plus 2.4 (thumbnailZoom@dadler.github.com)
  • Tree Style Tab 0.14.2013040601 (treestyletab@piro.sakura.ne.jp)
  • Troubleshooter 1.1a (troubleshooter@mozilla.org)
  • TryAgain 3.4.6 ({992791ee-61dc-7b98-a8fd-dc49b7deeee9})
  • Uppity 1.5.8 ({16cbd87c-eb99-4f5c-9825-83cf13ab7ff8})
  • Wiktionary and Google Translate 6.3 (googledictionary@toptip.ca)
  • YouTube Unblocker 0.4.0 (youtubeunblocker@unblocker.yt)
  • CheckPlaces 2.6.2 (checkplaces@andyhalford.com) (Inactive)
  • Default Full Zoom Level 5.8 ({D9A7CBEC-DE1A-444f-A092-844461596C4D}) (Inactive)
  • ErrorZilla Plus 1.2.3 ({03651b2d-eb7d-4be7-af1b-dc0cd162dd54}) (Inactive)
  • EscCloseTab 1.3 (EscCloseTab@Simplest.Ever) (Inactive)
  • FloatNotes 0.8.0.1 (floatnotes@felix-kling.de) (Inactive)
  • HP Smart Web Printing 4.60 (smartwebprinting@hp.com) (Inactive)
  • IE Tab 2.0.20120203 ({77b819fa-95ad-4f2c-ac7c-486b356188a9}) (Inactive)
  • JDownloader Community Toolbar 3.18.0.7 ({dc84d6f4-abf5-441d-bdef-65f3f4d7aabe}) (Inactive)
  • More Tools Menu 1.2.4 ({9a7a67d3-3048-47fb-acde-d0f7ae51f86a}) (Inactive)
  • Open In Chrome 1.5.1 (openinchrome@griffeltavla.wordpress.com) (Inactive)
  • ProxTube - Unblock YouTube 1.4.8 (ich@maltegoetz.de) (Inactive)
  • Skype Click to Call 6.8.0.12323 ({82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: NVIDIA GeForce GTX 560M
  • adapterDescription2:
  • adapterDeviceID: 0x1251
  • adapterDeviceID2:
  • adapterDrivers: nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um
  • adapterDrivers2:
  • adapterRAM: 1536
  • adapterRAM2:
  • adapterVendorID: 0x10de
  • adapterVendorID2:
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 6.2.9200.16492
  • driverDate: 12-3-2012
  • driverDate2:
  • driverVersion: 9.18.13.1070
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'direct2d', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'direct2d'}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • webglRenderer: Google Inc. -- ANGLE (NVIDIA GeForce GTX 560M )
  • windowLayerManagerType: Direct3D 10

Modified Preferences

  • accessibility.typeaheadfind: True
  • accessibility.typeaheadfind.flashBar: 0
  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.link.open_newwindow.restriction: 0
  • browser.places.smartBookmarksVersion: 4
  • browser.search.openintab: True
  • browser.search.useDBForOrder: True
  • browser.sessionstore.max_tabs_undo: 99
  • browser.sessionstore.restore_on_demand: False
  • browser.startup.homepage: google.com.au
  • browser.startup.homepage_override.buildID: 20130409194949
  • browser.startup.homepage_override.mstone: 20.0.1
  • browser.tabs.closeWindowWithLastTab: False
  • browser.tabs.insertRelatedAfterCurrent: False
  • browser.tabs.insertRelatedAfterCurrent.backup: True
  • browser.tabs.loadFolderAndReplace: False
  • browser.tabs.onTop: False
  • browser.tabs.selectOwnerOnClose: False
  • browser.tabs.warnOnClose: False
  • browser.urlbar.maxRichResults: 50
  • browser.urlbar.mouseOnTopLinkifies: True
  • dom.disable_window_move_resize: True
  • dom.mozApps.used: True
  • dom.w3c_touch_events.expose: False
  • extensions.lastAppVersion: 20.0.1
  • font.internaluseonly.changed: False
  • gfx.direct3d.prefer_10_1: True
  • network.cookie.prefsMigrated: True
  • places.database.lastMaintenance: 1367448377
  • places.history.expiration.transient_current_max_pages: 99322
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • privacy.sanitize.migrateFx3Prefs: True
  • security.dialog_enable_delay: 0
  • security.warn_viewing_mixed: False

Misc

  • User JS: No
  • Accessibility: No
Ibai
  • Administrator
123 solutions 709 answers

Hi!

I'm sorry that you are having difficulties to sync your add-ons.

Two questions: Are both Firefox installations up to date? They should be Firefox 20. Add-on Sync was not implemented until some months ago.

The other thing to keep in mind is that syncing add-ons can take some time. I would recommended leaving both machines running for one hour before looking into other causes.

Let me know if this helps, Ibai

Question owner

Hi Ibai.

Thanks for the reply.

Yes, both installations are FireFox 20.

Both machines are running 24/7.

UPDATE: I have another FireFox install on my wifes MacBook that I rarely use. I fired it up. It was running version 16. Sync was active but Add-on syncing was not enabled. I updated this FF to version 20. It automatically enabled add-on syncing & Add-ons started syncing.

On further experimenting my Windows laptop & MacBook are syncing Add-ons in both directions. My Windows Desktop is not syncing Add-ons with them.

Question owner

I still have this problem.

tellemstevedave 0 solutions 2 answers

I have this problem also. add-ons never sync.

Question owner

I reinstalled FireFox. That fixed it.

tellemstevedave 0 solutions 2 answers

Did you delete all the user prefs too?

Question owner

Yes I did. Got most of them back when I synced though.