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I cannot watch videos on a website called I have done everything, accepted cookies, cleared the cache, enabled stuff. Nothing works.

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There's a certain website that I visit often. I cannot watch any videos that anyone puts up. There's just a black screen. I've done everything I can think of,accepted third party cookies, enabled global settings, cleared caches, everything. I don't know what I'm doing but I can watch movies, and youtube videos on other sites, but not this site. Why?

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are you using "Adblock" addon ?

Try Firefox Safe Mode to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.

(If you're not using it, switch to the Default theme.)

  • You can open Firefox 4.0+ in Safe Mode by holding the Shift key when you open the Firefox desktop or Start menu shortcut.
  • Or open the Help menu and click on the Restart with Add-ons Disabled... menu item while Firefox is running.

Once you get the pop-up, just select "'Start in Safe Mode"

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, and you need to figure out which one. Please follow the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article for that.

To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.

Thank you.