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When downloading, the download window panel does not display

Posted

The download panel window does not ever display anymore, when downloading updates, i.e. Adobe, etc. There is a little notice at the bottom of the screen that says downloads are complete, but then it disappears. I have to manually go to the download folder to look for the update and run it. Very annoying.

I have looked around for a solution, but no one seems to have this problem.

Thanks.

Chosen solution

Firefox manages downloads in the Downloads folder in the Library (History > Show All History)

  • Downloads are treated as history items: clearing history removes download items that are part and vice verse.

When a download is in progress then you see an animated download button on the Navigation Toolbar showing an estimate of the remaining time changing into a highlighted Download button once the download has finished to make you aware that new downloads are available.

You can display the new Download Manager in a tab by opening the about:downloads page and consider to open this page in a separate window.

Read this answer in context 3

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.7 r700
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • RealPlayer Download Plugin
  • Shockwave Flash 11.6 r602
  • RealNetworks(tm) RealDownloader Chrome Background Extension Plug-In
  • RealNetworks(tm) RealDownloader PepperFlashVideoShim Plug-In
  • RealNetworks(tm) RealDownloader HTML5VideoShim Plug-In
  • RealDownloader Plugin
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.02
  • Google Update
  • 5.1.20125.0
  • iTunes Detector Plug-in
  • Windows Activation Technologies Plugin for Mozilla
  • NPWLPG

Application

  • Firefox 20.0.1
  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:20.0) Gecko/20100101 Firefox/20.0
  • Support URL: http://support.mozilla.org/1/firefox/20.0.1/WINNT/en-US/

Extensions

  • DownloadHelper 4.9.14 ({b9db16a4-6edc-47ec-a1f4-b86292ed211d})
  • Google Bookmarks for Firefox 0.7 ({473f9a20-ce5a-11da-a94d-0800200c9a66})
  • New tab toolbar button 1.1 ({42975993-6fa0-46f5-a45f-706915f18ebf})
  • Print/Print Preview 0.9 ({19EB90DC-A456-458b-8AAC-616D91AAFCE1})
  • RealDownloader 1.3.1 ({DAC3F861-B30D-40dd-9166-F4E75327FAC7})
  • Troubleshooter 1.1a (troubleshooter@mozilla.org)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: Intel(R) HD Graphics Family
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  • adapterVendorID2:
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  • driverDate: 4-10-2011
  • driverDate2:
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  • driverVersion2:
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  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • webglRenderer: Google Inc. -- ANGLE (Intel(R) HD Graphics Family)
  • windowLayerManagerType: Direct3D 10

Modified Preferences

  • accessibility.typeaheadfind.flashBar: 0
  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.places.smartBookmarksVersion: 4
  • browser.startup.homepage: http://www.google.com/ig
  • browser.startup.homepage_override.buildID: 20130409194949
  • browser.startup.homepage_override.mstone: 20.0.1
  • dom.mozApps.used: True
  • dom.w3c_touch_events.expose: False
  • extensions.lastAppVersion: 20.0.1
  • font.internaluseonly.changed: False
  • gfx.direct3d.prefer_10_1: True
  • network.cookie.prefsMigrated: True
  • places.database.lastMaintenance: 1366795514
  • places.history.expiration.transient_current_max_pages: 104858
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • privacy.donottrackheader.enabled: True
  • privacy.sanitize.migrateFx3Prefs: True
  • security.warn_viewing_mixed: False

Misc

  • User JS: No
  • Accessibility: No
Amit Kumar Thakur 83 solutions 863 answers

you can use download icon which is on the right side of window to see them instead of going to download folder.

cor-el
  • Top 10 Contributor
  • Moderator
10738 solutions 96600 answers

Chosen Solution

Firefox manages downloads in the Downloads folder in the Library (History > Show All History)

  • Downloads are treated as history items: clearing history removes download items that are part and vice verse.

When a download is in progress then you see an animated download button on the Navigation Toolbar showing an estimate of the remaining time changing into a highlighted Download button once the download has finished to make you aware that new downloads are available.

You can display the new Download Manager in a tab by opening the about:downloads page and consider to open this page in a separate window.

Question owner

So If I understand correctly, the download panel window will not open anymore, but I will have to click on the arrow on the navigation bar in order to see and execute my downloads?

I guess this was in one of FF's latest updates.

Glad to know.

Thanks.

Amit Kumar Thakur 83 solutions 863 answers

yes sherrillann, it's a latest update.

Christinsew42 0 solutions 4 answers

go here! >>> https://support.mozilla.org/en-US/kb/cant-download-or-save-files#w_disable-virus-scanning-in-firefox-preferences

the firefox automatic virus scanner is preventing your files from opening or working. this will tell you how to turn it off in "about:config". I did it and FINALLY my downloads work!

EmmGee 0 solutions 1 answers

I have the same exact problem as of yesterday. I have not changed any setting in history or cookies and the problem was not there 2 days ago. Now, without history or cookie changes, I no longer see the downloads, other than in the folder they were sent to and the notification that the download is complete. Note that when I open the downloads, by clicking on the down pointing arrow, "show all downloads" and then the box is blank. As of 2 days ago, this was not the case. I still see progress of the downloads, but they disappear, when the download completes. All I now see is "show all downloads", which opens the white/empty box. Operating system is WIN XP SP3, if that makes a difference. FF vers 23.0 and up to date.


UPdate: Falsified "browser.download.manager.scanWhenDone", from it's true setting. It now works fine. Thank you Christinsew42!

Modified by EmmGee