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Firefox won't update anymore, says my mac doesn't meet the requirements. I have a Mac OS X 10.6.8 version, 4 GB Intel Core 2 Duo, what can I do?

Posted

I reinstalled it several times, deleting the old icons on my application folder, and desktop. Don't know a lot about this but I've never had any issues with mozilla before. I just want it to be up to date. Haven't installed any weird programs lately either and I don't have anything that blocks it.

I reinstalled it several times, deleting the old icons on my application folder, and desktop. Don't know a lot about this but I've never had any issues with mozilla before. I just want it to be up to date. Haven't installed any weird programs lately either and I don't have anything that blocks it.

Modified by yasmag

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.7 r700
  • Displays Java applet content, or a placeholder if Java is not installed.
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
  • Microsoft Office for Mac SharePoint Browser Plug-in
  • npmnqmp 071505000006
  • iPhoto6

Application

  • User Agent: Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.5; en-US; rv:1.9.0.19) Gecko/2010031218 Firefox/3.0.19

More Information

philipp
  • Top 25 Contributor
  • Moderator
5307 solutions 23427 answers

hello yasmag, your useragent (the information the browser sends to websites to identify its version) - apparently mistakenly - shows you're on firefox version 3.0.19 & mac os x 10.5. please refer to this article in order to reset the user-agent settings in firefox: Websites say that Firefox is outdated or incompatible even though it's the latest version

hello yasmag, your useragent (the information the browser sends to websites to identify its version) - apparently mistakenly - shows you're on firefox version 3.0.19 & mac os x 10.5. please refer to this article in order to reset the user-agent settings in firefox: [[Websites say that Firefox is outdated or incompatible even though it's the latest version]]

Question owner

phillipp thank you for the information! But it's still not letting me update :( I followed all the steps: reset the user agent, cleared the history/cookies/cache... it still says that my system doesn't meet the requirements to run firefox. I'd appreciate any other suggestions, thank you!

phillipp thank you for the information! But it's still not letting me update :( I followed all the steps: reset the user agent, cleared the history/cookies/cache... it still says that my system doesn't meet the requirements to run firefox. I'd appreciate any other suggestions, thank you!
nole62 0 solutions 3 answers

I have the same problem, but Mozilla says my computer will no longer work with the upgrade. Am running FF 23.0.1 on OSx 10.8.4 on an iMac on an Intel core i3 processor

I have the same problem, but Mozilla says my computer will no longer work with the upgrade. Am running FF 23.0.1 on OSx 10.8.4 on an iMac on an Intel core i3 processor

Modified by nole62

cor-el
  • Top 10 Contributor
  • Moderator
17482 solutions 158025 answers

Hi nole62

You write that you are using "FF 23.0.1 on OSx 10.8.4".
Firefox 23.0.1 is the latest Firefox release, so if you use this version then you should be OK.

Can you attach a screenshot?

Use a compressed image type like PNG or JPG to save the screenshot.

Hi nole62 You write that you are using "FF 23.0.1 on OSx 10.8.4".<br /> Firefox 23.0.1 is the latest Firefox release, so if you use this version then you should be OK. Can you attach a screenshot? *http://en.wikipedia.org/wiki/Screenshot *https://support.mozilla.org/kb/how-do-i-create-screenshot-my-problem Use a compressed image type like PNG or JPG to save the screenshot.
nole62 0 solutions 3 answers

Am running FF 23.0.1 on OSx 10.8.4 on an iMac on an Intel core i3 processor


"your Firefox is out of date and may contain a security risk! Upgrade Firefox mozilla"

 "Proudly
   non-profit
   Innovating
   for you
   Fast, flexible,
   secure

Your system doesn't meet the requirements to run Firefox."

Am running FF 23.0.1 on OSx 10.8.4 on an iMac on an Intel core i3 processor "your Firefox is out of date and may contain a security risk! Upgrade Firefox mozilla" "Proudly non-profit Innovating for you Fast, flexible, secure Your system doesn't meet the requirements to run Firefox."

Modified by nole62