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YOU HAVE AN APP CALLED VALUE APP WHICH CONTINUES TO POP UP ASKING FOR PERMISSION TO USE ALLOWING TO VIEW PERSONAL CONTENT AND CAN'T BE CLOSED UNLESS I CLOSE

Posted

this is a popup called value apps, it comes up when i start firefox and cant be closed until I quit firefox. it has a picture of a piggy bank with cash going into it. it says try it now then says by clicking try it now you agree to the access, collection and usage of your information by value apps. I love firefox but this seems connected to your website. i think it might be some kind of virus

this is a popup called value apps, it comes up when i start firefox and cant be closed until I quit firefox. it has a picture of a piggy bank with cash going into it. it says try it now then says by clicking try it now you agree to the access, collection and usage of your information by value apps. I love firefox but this seems connected to your website. i think it might be some kind of virus

Additional System Details

Installed Plug-ins

  • Displays Java applet content, or a placeholder if Java is not installed.
  • iPhoto6
  • Shockwave Flash 11.6 r602
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
  • The Flip4Mac WMV Plugin allows you to view Windows Media content using QuickTime.
  • DivX VOD Helper Plug-in
  • DivX Web Player version 2.1.2.265
  • The Google Earth Plugin allows you to view 3D imagery and terrain in your web browser.

Application

  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.7; rv:20.0) Gecko/20100101 Firefox/20.0

More Information

iamjayakumars 492 solutions 5972 answers

it may be a malware.

Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.

You can try these free programs to scan for malware, which work with your existing antivirus software:

Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.


Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Did this fix your problems? Please report back to us!

________________________________________________________________________________

In order to uninstall a possibly unwanted extension, please do the following:

  1. From the Firefox window click the Firefox button at the top left and select Add-ons, or, if the Firefox button is not shown, click the Tools menu and click Add-ons.
  2. Once the Add-on Manager has opened in a new tab, click the Extensions button on the left side of the window.
  3. You should now see a list of your installed extensions on the right side together with buttons on the right side of each extension.
  4. To remove an extension from Firefox, simply click the Remove button. You should see a message that informs you about the successful removal of the add-on.
  5. Note that some add-ons require a Firefox restart to be removed completely. To perform a Firefox restart after the add-on removal, click the Restart now link in the message.

You can find further information about uninstalling extensions in the following articles:

Disable or remove Add-ons

Remove a toolbar that has taken over your Firefox search or home page

it may be a malware. Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of. You can try these free programs to scan for malware, which work with your existing antivirus software: * [http://www.microsoft.com/security/scanner/default.aspx Microsoft Safety Scanner] * [http://www.malwarebytes.org/products/malwarebytes_free/ MalwareBytes' Anti-Malware] * [http://support.kaspersky.com/faq/?qid=208283363 TDSSKiller - AntiRootkit Utility] [http://windows.microsoft.com/MSE Microsoft Security Essentials] is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one. Further information can be found in the [[Troubleshoot Firefox issues caused by malware]] article. Did this fix your problems? Please report back to us! ________________________________________________________________________________ In order to uninstall a possibly unwanted extension, please do the following: #From the Firefox window click the Firefox button at the top left and select ''Add-ons'', or, if the Firefox button is not shown, click the ''Tools'' menu and click ''Add-ons''. #Once the Add-on Manager has opened in a new tab, click the ''Extensions'' button on the left side of the window. #You should now see a list of your installed extensions on the right side together with buttons on the right side of each extension. #To remove an extension from Firefox, simply click the ''Remove'' button. You should see a message that informs you about the successful removal of the add-on. #Note that some add-ons require a Firefox restart to be removed completely. To perform a Firefox restart after the add-on removal, click the ''Restart now'' link in the message. You can find further information about uninstalling extensions in the following articles: [[Disable or remove Add-ons]] [[Remove a toolbar that has taken over your Firefox search or home page]]