X
Tap here to go to the mobile version of the site.
Your Firefox is out of date and may contain a security risk! Upgrade Firefox

Support Forum

How do I enable 'Rapport' in Firefox 15.0.1 for Mac?

Posted

Have used the security add on 'Rapport' for over a year with Firefox but since upgrading to 15.0.1, its disappeared and I cannot find a means of restoring it.

What's the solution?

Chosen solution

Firefox 20 should run fine on Mac OS X 10.8

If there are problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

You can find the latest Firefox 20.0.x release in all languages and for all Operating Systems here:

Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data if you uninstall and (re)install Firefox.

Read this answer in context 1

Additional System Details

Application

  • User Agent:

More Information

the-edmeister
  • Top 10 Contributor
  • Moderator
3195 solutions 24387 answers

It might be that Rapport no longer supports 15.0.1, seeing that Firefox 20.0 is the latest version. Most security applications only support the current Firefox release and maybe 1 or 2 previous versions.

Question owner

Thanks for suggestion but as my Q said, I'm on V15.0.1 which is the latest Firefox version for Macs.

James
  • Top 25 Contributor
  • Moderator
437 solutions 3145 answers

Uh no the latest version for Mac OSX (along with Windows and Linux) is Firefox 20.

As of Firefox 17.0 and newer one does need OSX 10.6 and newer though. http://www.mozilla.org/en-US/firefox/20.0/system-requirements/

Why do you figure the old Firefox 15.0.1 is the last to support Mac OSX ?

Question owner

"Why do you figure the old Firefox 15.0.1 is the last to support Mac OSX ?"

I'm running 'Mountain Lion' OS10.8.3 and when in Firefox I go to Firefox>About Firefox, I get the message that I am up to date under the version 15.0.1#!

cor-el
  • Top 10 Contributor
  • Moderator
10739 solutions 96644 answers

Chosen Solution

Firefox 20 should run fine on Mac OS X 10.8

If there are problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

You can find the latest Firefox 20.0.x release in all languages and for all Operating Systems here:

Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data if you uninstall and (re)install Firefox.

Question owner

"download the full version and trash the currently installed version to do a clean install of the new version."

Thanks cor-el for that. I'm now on Firefox v20 with the bonus of 'Rapport' reinstalling itself automatically.

I have however lost my bookmarks, but they needed sorting anyway so its no great loss to start again.

cor-el
  • Top 10 Contributor
  • Moderator
10739 solutions 96644 answers

You should still have the bookmarks and other profile data if you didn't remove the old profile as well.

You can look for them in the Time Machine

Question owner

Thanks again Cor-el for suggestions but I think the old profile has gone (No sign of it anywhere) and I don't have Time Machine.