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Norton toolbar is still missing

  • 2 replies
  • 47 have this problem
  • 5 views
  • Last reply by James

ed.daniels
ed.daniels
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Your help site refers me to a Norton page claiming that Firefox 20 has been patched to work with the Norton Toolbar. I have updated Norton (Live Update many times, rebooted after updating to Firefox 20 and STILL not Norton toolbar or Identity Safe "Vault". What next?

BTW, this happens every time Mozilla updates Firefox. How about a better plan?

Your help site refers me to a Norton page claiming that Firefox 20 has been patched to work with the Norton Toolbar. I have updated Norton (Live Update many times, rebooted after updating to Firefox 20 and STILL not Norton toolbar or Identity Safe "Vault". What next? BTW, this happens every time Mozilla updates Firefox. How about a better plan?

All Replies (2)

the-edmeister
the-edmeister
  • Moderator
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See Xfinity support for help with that version of Norton. For some reason the Xfinity version of Norton is like a 2nd class program, not receiving Firefox add-on updates as quickly as the 'genuine' version of Norton.

James
James
  • Top 25 Contributor
  • Moderator
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Firefox is not made to work with the thousand of extensions out there as you go it backwards, it is the Norton extension that is made to be compatible with new Firefox releases.