X
Tap here to go to the mobile version of the site.

Support Forum

deleted profile and firefox wont start (although it says it's running)

Posted

I was having a problem with firefox on my mac running osx 10.7.5 and the solution I read said my profile may be corrupt so I deleted it. Then I deleted firefox and reinstalled it. Now it says I am missing my profile and it won't start at all. I am writing this using another application as I can't get Firefox to run. Thanks!

I was having a problem with firefox on my mac running osx 10.7.5 and the solution I read said my profile may be corrupt so I deleted it. Then I deleted firefox and reinstalled it. Now it says I am missing my profile and it won't start at all. I am writing this using another application as I can't get Firefox to run. Thanks!

Additional System Details

Application

  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_7_5) AppleWebKit/536.28.10 (KHTML, like Gecko) Version/6.0.3 Safari/536.28.10

More Information

user832823 16 solutions 141 answers

Helpful Reply

Hi shinyperson,

maybe you should try starting the Profile Manager.
This article nay be useful:
Use the Profile Manager to create and remove Firefox profiles
Also, have a look at this page:
Profile Manager

Hi shinyperson, <br> maybe you should try starting the Profile Manager. <br> This article nay be useful: <br> [[Use the Profile Manager to create and remove Firefox profiles]] <br> Also, have a look at this page: <br> [http://kb.mozillazine.org/Profile_Manager Profile Manager]
John99
  • Top 25 Contributor
  • Moderator
755 solutions 10296 answers

You should never normally delete a profile if it contains useful information. In fact unless you understand fully how Firefox handles profiles it is a good idea never to delete or even rename a profile. Normally all you need do as a troubleshooting step is create and use a new profile. Later attempts may be made to recover information from the old profile.

How did you delete the profile ? (What method did you use, and did you manually delete anything).

Normally when Firefox is reinstalled it will attempt to use an existing profile, otherwise it will make and use a default profile.

You should never normally delete a profile if it contains useful information. In fact unless you understand fully how Firefox handles profiles it is a good idea never to delete or even rename a profile. Normally all you need do as a troubleshooting step is create and use a new profile. Later attempts may be made to recover information from the old profile. How did you delete the profile ? (What method did you use, and did you manually delete anything). Normally when Firefox is reinstalled it will attempt to use an existing profile, otherwise it will make and use a default profile.
cor-el
  • Top 10 Contributor
  • Moderator
13085 solutions 119784 answers

Delete the profiles.ini file to force Firefox to create a new profiles.ini file and a new default profile.

Delete the profiles.ini file to force Firefox to create a new profiles.ini file and a new default profile. *http://kb.mozillazine.org/profiles.ini_file *http://kb.mozillazine.org/Profile_folder_-_Firefox