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Support Forum

Since downloading FF ver. 20, when I open FF is is LavaSoft. LavaSoft does not show up in Program Files. What is it?

Posted

This only happens on the new computer which uses Microsoft 2010.

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.6 r602
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.02
  • Google Update
  • 5.1.20125.0
  • DYMO Label Framework Plugin
  • A plugin to detect whether the Adobe Application Manager is installed on this machine.
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • RealJukebox Netscape Plugin
  • RealNetworks(tm) RealPlayer Chrome Background Extension Plug-In
  • RealPlayer(tm) HTML5VideoShim Plug-In
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • 15.0.0.198
  • Yahoo Application State Plugin version 1.0.0.7
  • LogMeIn, Inc. Remote Access Components
  • NPWLPG
  • BrowserPlus -- Improve your browser! -- http://browserplus.yahoo.com/
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Office Authorization plug-in for NPAPI browsers
  • Garmin Communicator Plug-In 2.7.3.0
  • DRM Netscape Network Object
  • Npdsplay dll
  • DRM Store Netscape Plugin

Application

  • Firefox 20.0
  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:20.0) Gecko/20100101 Firefox/20.0
  • Support URL: http://support.mozilla.org/1/firefox/20.0/WINNT/en-US/

Extensions

  • Fast Free Converter 3.0 (extension@FastFreeConverter.com)
  • LogMeIn, Inc. Remote Access Plugin 1.0.0.664 (LogMeInClient@logmein.com)
  • StartNow Toolbar 2.3.0 ({5911488E-9D1E-40ec-8CBB-06B231CC153F})
  • Troubleshooter 1.1a (troubleshooter@mozilla.org)
  • Adobe Acrobat - Create PDF 2.0 (web2pdfextension@web2pdf.adobedotcom) (Inactive)
  • ArcSoft Video Downloader Extension 2.0.0.8 ({B728AB94-9BC7-49b7-B76A-422BB31B2FD0}) (Inactive)
  • HP Smart Web Printing 4.51 (smartwebprinting@hp.com) (Inactive)
  • Lavasoft Search Plugin 0.6 (jid1-yZwVFzbsyfMrqQ@jetpack) (Inactive)
  • RAW Thumbnail Viewer 2.0.0.11 (RAWThumbnailViewer@arcsoft.com.cn) (Inactive)
  • TrueSuite Website Logon 5.0 (websitelogon@truesuite.com) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: AMD RADEON HD 6450
  • adapterDescription2:
  • adapterDeviceID: 0x6779
  • adapterDeviceID2:
  • adapterDrivers: aticfx64 aticfx64 aticfx64 aticfx32 aticfx32 aticfx32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a atitmm64
  • adapterDrivers2:
  • adapterRAM: 1024
  • adapterRAM2:
  • adapterVendorID: 0x1002
  • adapterVendorID2:
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 6.2.9200.16492
  • driverDate: 5-31-2011
  • driverDate2:
  • driverVersion: 8.851.0.0
  • driverVersion2:
  • info: {u'AzureContentBackend': u'direct2d', u'AzureCanvasBackend': u'direct2d', u'AzureFallbackCanvasBackend': u'cairo'}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • webglRenderer: Google Inc. -- ANGLE (AMD RADEON HD 6450 )
  • windowLayerManagerType: Direct3D 10

Modified Preferences

  • accessibility.blockautorefresh: True
  • browser.cache.disk.capacity: 1048576
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size_cached_value: 1048576
  • browser.display.background_color: #C0C0C0
  • browser.display.use_system_colors: True
  • browser.places.importBookmarksHTML: False
  • browser.places.smartBookmarksVersion: 4
  • browser.startup.homepage: http://securesearch.lavasoft.com/?source=f439e2c0&tbp=homepage&toolbarid=adawaretb&v=2_5&u=478798D62304D17ABF7F735148E5760C
  • browser.startup.homepage_override.buildID: 20130326150557
  • browser.startup.homepage_override.mstone: 20.0
  • browser.tabs.loadInBackground: False
  • browser.tabs.warnOnClose: False
  • dom.w3c_touch_events.expose: False
  • extensions.lastAppVersion: 20.0
  • font.internaluseonly.changed: True
  • gfx.direct3d.prefer_10_1: True
  • keyword.URL: http://www.bing.com/search?pc=Z192&form=ZGAADF&install_date=20111023&q=
  • network.cookie.prefsMigrated: True
  • network.http.proxy.version: 1.0
  • network.image.imageBehavior: 0
  • places.database.lastMaintenance: 1365279975
  • places.history.expiration.transient_current_max_pages: 104858
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • privacy.cpd.downloads: False
  • privacy.cpd.history: False
  • privacy.cpd.sessions: False
  • privacy.donottrackheader.enabled: True
  • privacy.sanitize.migrateFx3Prefs: True
  • privacy.sanitize.timeSpan: 0
  • security.warn_viewing_mixed: False

Misc

  • User JS: No
  • Accessibility: No