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After FF20.0 update, can no longer trigger links from email.

Posted

A number of emails have internal links to web sites. Until FF20.0, I could click on the link and the referenced URL would open. Now I can only copy and paste. Using Thunderbird.

Chosen solution

Sorry you are having that problem, but it sounds like a Thunderbird support issue.

Thunderbird support is over here.
https://support.mozillamessaging.com/en-US/home
or here:
http://forums.mozillazine.org/viewforum.php?f=39

Read this answer in context 1

Additional System Details

Installed Plug-ins

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  • Shockwave Flash 11.6 r602
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  • NPRuntime Script Plug-in Library for Java(TM) Deploy
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Application

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  • Support URL: http://support.mozilla.org/1/firefox/20.0/WINNT/en-US/

Extensions

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Javascript

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Graphics

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Modified Preferences

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  • browser.places.smartBookmarksVersion: 4
  • browser.search.useDBForOrder: True
  • browser.startup.homepage: http://www.drudgereport.com/|http://www.lucianne.com/|http://www.money.cnn.com/data/markets/|http://www.pepperd.com/vb/forum.php|http://boards.cruisecritic.com/showthread.php?t=1671230
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  • browser.startup.homepage_override.mstone: 20.0
  • browser.tabs.loadInBackground: False
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Misc

  • User JS: No
  • Accessibility: Yes
the-edmeister
  • Top 10 Contributor
  • Moderator
3193 solutions 24375 answers

Chosen Solution

Sorry you are having that problem, but it sounds like a Thunderbird support issue.

Thunderbird support is over here.
https://support.mozillamessaging.com/en-US/home
or here:
http://forums.mozillazine.org/viewforum.php?f=39

Question owner

I appreciate the prompt response.