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Norton Toolbar gone ever time I turn computer on?


Mozilla Firefox loses my Norton Toolbar every time computer is started. Which then it takes over an hour of several Norton "Live Updates" and 2-3 reboots to finally get the Norton Toolbar back working. Why does Firefox keep countering the Norton Toolbar functions with so many updates a week? This is a place of business and it's incredibly maddening so much so that I'll just resort to use Google Chrome or Internet Explorer if this persists any longer. Just about fed up.

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  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:18.0) Gecko/20100101 Firefox/18.0

More Information

  • Top 10 Contributor
2368 solutions 20957 answers

Firefox has a major update every 6 weeks, and then there usually are one or two security updates in between. For Windows 7, there has only been one update recently: Firefox 19.0.2.

Your post shows Firefox 18; did you roll back, or have you been ignoring the nagging to update?

We do get a number of threads about Norton toolbars become out-of-date, but usually that can be cured for many weeks at a time. I think this is the first problem I've read that occurs on every startup.

If you check your extensions when this happens, what is the status of your Norton add-ons: disabled or completely missing?

If disabled, can you re-enable them?

If completely missing, the database file that tracks extensions might have become corrupted. cor-el's post in this thread has some advice on bypassing that: Add-ons ask to install every, when I switch ON my system.

Question owner

You are right about ignoring a Firefox update only because it finally appears some 30-60 minutes after I've logged on to about 6-10 business websites and I really didn't want to re-do all those log in's again. I'll allow update next time to see if all is cured. Thanks...

Question owner

I've found the Firefox Update and installed. But this update is now (Damn!) Firefox 20 and of course is now not compatible with Norton Toolbar? So its a wait for Norton to patch this problem..Going to try Google Chrome..

  • Top 10 Contributor
2368 solutions 20957 answers

Norton has your back! cor-el linked to the Norton support thread on support for Firefox 20:


Edit: It's the same update you'll need for Chrome. Firefox 20 & Google Chrome 26 Support for Norton T... - Norton Community

Modified by jscher2000

Question owner

Still with Google Chrome and all is fine. While Firefox 20 is still incompatible with Norton Toolbar after more than 20 "Live Updates" and restarting's? Would rather run Firefox but just too many glitches and set backs that should be easily remedied.

Question owner

Still "NO" Norton Toolbar with Firefox 20? Probably have ran 75 "LiveUpdates" and rebooting's last few days with nothing yet? Wish Norton Just gave us a link download to fix this. What a crock!