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I cant run firefox after rebooting my PC

  • 5 replies
  • 2 have this problem
  • 1 view
  • Last reply by cor-el

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After installing the firefox browser and restart my PC. I cannot run firefox anymore?

please help me out

Thanks

After installing the firefox browser and restart my PC. I cannot run firefox anymore? please help me out Thanks

All Replies (5)

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A possible cause is security software (firewall,anti-virus) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See:

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe mode start window or otherwise make changes.

Modified by cor-el

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i have norton internet security what do i need to do?

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i still have this problem

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After installing the firefox browser and restart my PC. I cannot run firefox anymore?

please help me out

Thanks

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Did you check the Firefox setting in your Norton software and try to remove all rules?

Try to boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that helps.