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Your Firefox profile cannot be loaded. It may be missing or inaccessible... Help!?

Posted

One moment I was able to use Firefox just fine and the next, I'm getting a pop up message:

Title: Missing Profile: Message: Your Firefox profile cannot be loaded. it may be missing or inaccessible.

I cannot open firefox at all and I'm at a loss of what to do. I can't even troubleshoot firefox because firefox is trying to open but it can't.

What I believe happened was that firefox was in the middle of updating/trying to open in safe mode and somehow got interrupted. I have been looking around online trying to find a solution and so far I've been coming up short and any help would be appreciated!

I have Windows 7.

Thanks!

One moment I was able to use Firefox just fine and the next, I'm getting a pop up message: Title: Missing Profile: Message: Your Firefox profile cannot be loaded. it may be missing or inaccessible. I cannot open firefox at all and I'm at a loss of what to do. I can't even troubleshoot firefox because firefox is trying to open but it can't. What I believe happened was that firefox was in the middle of updating/trying to open in safe mode and somehow got interrupted. I have been looking around online trying to find a solution and so far I've been coming up short and any help would be appreciated! I have Windows 7. Thanks!

Modified by XxMuggleGirlxX

Additional System Details

Application

  • User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; MASA; .NET4.0C; .NET4.0E; browseforchangetoolbar_browseforchange)

More Information

Amit Kumar Thakur 70 solutions 859 answers

Helpful Reply

Try to delete the profiles.ini file to force Firefox to create a new default profile.

http://kb.mozillazine.org/Profiles.ini_file

http://kb.mozillazine.org/Profile_folder_-_Firefox

Try to delete the profiles.ini file to force Firefox to create a new default profile. [http://kb.mozillazine.org/Profiles.ini_file http://kb.mozillazine.org/Profiles.ini_file] [http://kb.mozillazine.org/Profile_folder_-_Firefox http://kb.mozillazine.org/Profile_folder_-_Firefox ]

Modified by Amit Kumar Thakur

Question owner

I'm going to assume I don't have one because I haven't been able to find it.

I'm going to assume I don't have one because I haven't been able to find it.
ideato
  • Top 25 Contributor
765 solutions 5513 answers

Helpful Reply

Hello, press Windows key+R to open the Run box, and then type:

%APPDATA%\Mozilla\Firefox

then click OK to open the file, the profile.ini file is a plain-text file, after you delete the file (as amitshree correct said above) then see :

Recovering important data from an old profile

Transferring data to a new profile - Firefox


thank you

Hello, press Windows key+R to open the Run box, and then type: %APPDATA%\Mozilla\Firefox then click OK to open the file, the profile.ini file is a plain-text file, after you delete the file (as '''amitshree correct said''' above) then see : [https://support.mozilla.org/en-US/kb/Recovering%20important%20data%20from%20an%20old%20profile#os=win7&browser=fx19 Recovering important data from an old profile] [http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox Transferring data to a new profile - Firefox] thank you
dangerxdavid 0 solutions 2 answers

Yo!

https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

^^^ right there my ninjas. Whoever posted this, it worked fast, easy, quick no worries.

Cheers,

Dave

Yo! https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles ^^^ right there my ninjas. Whoever posted this, it worked fast, easy, quick no worries. Cheers, Dave
John99
  • Top 10 Contributor
  • Moderator
749 solutions 10215 answers

Note deleting profiles..ini forces Firefox to create a new profile.

The profile manager gives you better control over what happens. The profile manager actually works by modifying the profiles.ini file.

The profiles.ini file may be edited directly but I would strongly advise against that unless you know exactly what you are doing because you could break Firefox.

Note deleting profiles..ini forces Firefox to create a new profile. The profile manager gives you better control over what happens. The profile manager actually works by modifying the profiles.ini file. The profiles.ini file may be edited directly but I would strongly advise against that unless you know exactly what you are doing because you could break Firefox.