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Website dropdown menu does not work in Firefox 19.0.2, but does in Chrome and Opera tests. Why?

Posted

This is the URL: (edited out) It's not made public.

You will notice the main menu at the top. The options [OUR FORUMS] and [OUR BLOGS] have drop down menus. These drop downs work everywhere except when in [OUR BLOGS]. At first I thought this may be a template conflict between the site JoomlArts template and the blog software template. But when I saw that these two other major browsers had no problem with it, I now think it is a problem with Firefox.

Is there any hope of getting this fixed in Firefox?

This is the URL: (edited out) It's not made public. You will notice the main menu at the top. The options [OUR FORUMS] and [OUR BLOGS] have drop down menus. These drop downs work everywhere except when in [OUR BLOGS]. At first I thought this may be a template conflict between the site JoomlArts template and the blog software template. But when I saw that these two other major browsers had no problem with it, I now think it is a problem with Firefox. Is there any hope of getting this fixed in Firefox?

Modified by dfgrbac

Chosen solution

Well, I got JoomlArts to look at the menu problem with Firefox. They made an adjustment and it now works. I asked for details, but have not received a reply.

I have a little more information concerning Firefox performance. My Firefox problem was discovered on PCLinuxOS. I don't use their package version, but rather your download for Linux that connects to the update channel. It was (is) the latest version of Firefox. I also tried the Windows 7 version of Firefox (also the latest) and it also had the problem.

Now you may be interested in this. While investigating this menu problem with my website, I noticed something else about the Linux version of Firefox when looking at the website of a local restaurant. Firefox on Linux (both the package version and the update version) displays this website terribly, and Firefox on Windows 7 displays it just fine, as do other browsers. You might want to take a look.

http://www.olivesandpeppers.com/

Read this answer in context 0

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.2 r202
  • MozPlugger version 1.14.3, maintained by Louis Bavoil and Peter Leese, a fork of plugger written by Fredrik Hübinette.For documentation on how to configure mozplugger, check the man page. (type man mozplugger) Configuration file:/etc/mozpluggerrc Helper binary:mozplugger-helper Controller binary:mozplugger-controller Link launcher binary:mozplugger-linker
  • The Adobe Reader plugin is used to enable viewing of PDF and FDF files from within the browser.
  • mplayerplug-in 3.55Video Player Plug-in for QuickTime, RealPlayer and Windows Media Player streams using MPlayer JavaScript Enabled and Using GTK2 Widgets

Application

  • User Agent: Mozilla/5.0 (X11; Linux i686; rv:19.0) Gecko/20100101 Firefox/19.0

More Information

{
"application": {
"name": "Firefox",
"version": "19.0.2",
"userAgent": "Mozilla/5.0 (X11; Linux i686; rv:19.0) Gecko/20100101 Firefox/19.0",
"supportURL": "http://support.mozilla.org/1/firefox/19.0.2/Linux/en-US/"
},
"modifiedPreferences": {
"accessibility.typeaheadfind.flashBar": 0,
"accessibility.blockautorefresh": true,
"browser.cache.disk.smart_size.use_old_max": false,
"browser.cache.disk.smart_size_cached_value": 358400,
"browser.cache.disk.smart_size.first_run": false,
"browser.cache.disk.capacity": 358400,
"browser.places.importBookmarksHTML": false,
"browser.places.smartBookmarksVersion": 4,
"browser.startup.homepage_override.mstone": "19.0.2",
"browser.startup.homepage": "chrome://speeddial/content/speeddial.xul",
"browser.startup.homepage_override.buildID": "20130307023931",
"browser.tabs.loadInBackground": false,
"browser.tabs.warnOnClose": false,
"dom.mozApps.used": true,
"extensions.lastAppVersion": "19.0.2",
"font.size.variable.x-western": 17,
"network.dns.disableIPv6": true,
"network.cookie.prefsMigrated": true,
"places.history.expiration.transient_current_max_pages": 77506,
"places.database.lastMaintenance": 1363813539,
"plugin.disable_full_page_plugin_for_types": "application/pdf",
"print.tmp.printerfeatures.CUPS/HP-Photosmart-7510-series.paper.0.is_inch": false,
[block deleted for limited space]
"print.tmp.printerfeatures.CUPS/HP-Photosmart-7510-series.paper.5.is_inch": true,
"privacy.sanitize.timeSpan": 4,
"privacy.donottrackheader.enabled": true,
"privacy.sanitize.migrateFx3Prefs": true,
"security.warn_viewing_mixed": false
},
"graphics": {
"numTotalWindows": 1,
"numAcceleratedWindows": 0,
"windowLayerManagerType": "Basic",
"numAcceleratedWindowsMessage": [
""
],
"adapterDescription": "Tungsten Graphics, Inc -- Mesa DRI Intel(R) Sandybridge Desktop x86/MMX/SSE2",
"adapterVendorID": "Tungsten Graphics, Inc",
"adapterDeviceID": "Mesa DRI Intel(R) Sandybridge Desktop x86/MMX/SSE2",
"adapterRAM": "",
"adapterDrivers": "",
"driverVersion": "2.1 Mesa 7.11.2",
"driverDate": "",
"webglRenderer": "Tungsten Graphics, Inc -- Mesa DRI Intel(R) Sandybridge Desktop x86/MMX/SSE2",
"info": {
"AzureCanvasBackend": "cairo",
"AzureFallbackCanvasBackend": "none",
"AzureContentBackend": "none"
}
},
"javaScript": {
"incrementalGCEnabled": true
},
"accessibility": {
"isActive": false,
"forceDisabled": 0
},
"libraryVersions": {
"NSPR": {
"minVersion": "4.9.4",
"version": "4.9.4"
},
"NSS": {
"minVersion": "3.14.1.0 Basic ECC",
"version": "3.14.1.0 Basic ECC"
},
"NSSUTIL": {
"minVersion": "3.14.1.0",
"version": "3.14.1.0"
},
"NSSSSL": {
"minVersion": "3.14.1.0 Basic ECC",
"version": "3.14.1.0 Basic ECC"
},
"NSSSMIME": {
"minVersion": "3.14.1.0 Basic ECC",
"version": "3.14.1.0 Basic ECC"
}
},
"userJS": {
"exists": false
},
"extensions": [
{
"name": "DownloadHelper",
"version": "4.9.14",
"isActive": true,
"id": "{b9db16a4-6edc-47ec-a1f4-b86292ed211d}"
},
{
"name": "Firebug",
"version": "1.11.2",
"isActive": true,
"id": "firebug@software.joehewitt.com"
},
{
"name": "FireDiff",
"version": "1.2.0",
"isActive": true,
"id": "firediff@johnjbarton.com"
},
{
"name": "Flagfox",
"version": "4.2.7",
"isActive": true,
"id": "{1018e4d6-728f-4b20-ad56-37578a4de76b}"
},
{
"name": "LastPass",
"version": "2.0.0",
"isActive": true,
"id": "support@lastpass.com"
},
{
"name": "MeasureIt",
"version": "0.4.10",
"isActive": true,
"id": "{75CEEE46-9B64-46f8-94BF-54012DE155F0}"
},
{
"name": "Memonic Web Clipper",
"version": "1.2.1",
"isActive": true,
"id": "{D0AD45D6-8518-11DF-8AD2-3F67DFD72085}"
},
{
"name": "Speed Dial",
"version": "0.9.6.14",
"isActive": true,
"id": "{64161300-e22b-11db-8314-0800200c9a66}"
},
{
"name": "Troubleshooter",
"version": "1.1a",
"isActive": true,
"id": "troubleshooter@mozilla.org"
},
{
"name": "WOT",
"version": "20130129",
"isActive": true,
"id": "{a0d7ccb3-214d-498b-b4aa-0e8fda9a7bf7}"
},
{
"name": "NoScript",
"version": "2.6.5.8",
"isActive": false,
"id": "{73a6fe31-595d-460b-a920-fcc0f8843232}"
},
{
"name": "Print Edit",
"version": "9.0",
"isActive": false,
"id": "printedit@DW-dev"
}
]
}

jscher2000
  • Top 10 Contributor
3002 solutions 27892 answers

If you do not want that URL public, you will need to edit it out of your post...

I don't understand why there are so many different T3 script files. However, the one on the Blog page has a script error that appears to be killing the menu.

This is from the error console, with the host name sanitized:

Timestamp: 3/20/2013 2:33:16 PM
Error: SyntaxError: invalid increment operand
Source File: http://yoursite/t3-assets/js_a8b51.js
Line: 853, Column: 60
Source Code: x.uniqueId=function(e){var t=""+++P;return e?e+t:t}

(Firefox flags the +++)

If you do not want that URL public, you will need to edit it out of your post... I don't understand why there are so many different T3 script files. However, the one on the Blog page has a script error that appears to be killing the menu. This is from the error console, with the host name sanitized: Timestamp: 3/20/2013 2:33:16 PM Error: SyntaxError: invalid increment operand Source File: http://yoursite/t3-assets/js_a8b51.js Line: 853, Column: 60 Source Code: x.uniqueId=function(e){var t=""+++P;return e?e+t:t} (Firefox flags the +++)
jscher2000
  • Top 10 Contributor
3002 solutions 27892 answers

Firefox Error Console:

Tools > Web Developer > Error Console

Click the Errors button to filter out all the style warnings.

Firefox Error Console: Tools > Web Developer > Error Console Click the Errors button to filter out all the style warnings.
cor-el
  • Top 10 Contributor
  • Moderator
12017 solutions 111660 answers

You will have to change the "+++P" to + "+ ++P" or "+(++P)" (add a space or braces to distinguish the ++ operator) to make this work.

You will have to change the "+++P" to + "+ ++P" or "+(++P)" (add a space or braces to distinguish the ++ operator) to make this work.

Question owner

I found that line of code and changed the +++P to +(++P).

This had no effect.

I found that line of code and changed the +++P to +(++P). This had no effect.
jscher2000
  • Top 10 Contributor
3002 solutions 27892 answers

Another way to interpret the error is that the invalid operand is P. But... untangling to script to figure out why P might be invalid is not going to be easy. Can you get vendor support on your template?

Another way to interpret the error is that the invalid operand is P. But... untangling to script to figure out why P might be invalid is not going to be easy. Can you get vendor support on your template?

Question owner

Yes, I can get vendor support, but the bigger question is why every other browser I tried does not have this problem?

I also have a new Kindle Fire, and it has two browsers installed, neither one shows this problem with my menu. This points strongly to Firefox.

I will toss the question to JoomlArts to get their reaction.

Yes, I can get vendor support, but the bigger question is why every other browser I tried does not have this problem? I also have a new Kindle Fire, and it has two browsers installed, neither one shows this problem with my menu. This points strongly to Firefox. I will toss the question to [http://www.joomlart.com/ JoomlArts] to get their reaction.

Chosen Solution

Well, I got JoomlArts to look at the menu problem with Firefox. They made an adjustment and it now works. I asked for details, but have not received a reply.

I have a little more information concerning Firefox performance. My Firefox problem was discovered on PCLinuxOS. I don't use their package version, but rather your download for Linux that connects to the update channel. It was (is) the latest version of Firefox. I also tried the Windows 7 version of Firefox (also the latest) and it also had the problem.

Now you may be interested in this. While investigating this menu problem with my website, I noticed something else about the Linux version of Firefox when looking at the website of a local restaurant. Firefox on Linux (both the package version and the update version) displays this website terribly, and Firefox on Windows 7 displays it just fine, as do other browsers. You might want to take a look.

http://www.olivesandpeppers.com/

Well, I got JoomlArts to look at the menu problem with Firefox. They made an adjustment and it now works. I asked for details, but have not received a reply. I have a little more information concerning Firefox performance. My Firefox problem was discovered on PCLinuxOS. I don't use their package version, but rather your download for Linux that connects to the update channel. It was (is) the latest version of Firefox. I also tried the Windows 7 version of Firefox (also the latest) and it also had the problem. Now you may be interested in this. While investigating this menu problem with my website, I noticed something else about the Linux version of Firefox when looking at the website of a local restaurant. Firefox on Linux (both the package version and the update version) displays this website terribly, and Firefox on Windows 7 displays it just fine, as do other browsers. You might want to take a look. http://www.olivesandpeppers.com/
jscher2000
  • Top 10 Contributor
3002 solutions 27892 answers

Great to hear they have a fix.

Regarding the other sites, I don't have Linux, so...

Great to hear they have a fix. Regarding the other sites, I don't have Linux, so...