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Error message when trying to sync: "Please try again."

Posted

I had to format my HDD and reinstall everything. Previously I had set up Firefox Sync so I could retrieve all my bookmarks and whatnot. When I put in the 3 part code to retrieve said data, it gives me an error saying "Please try again." No error code or explanation, just that. Originally, the servers were having issues so I decided that was the issue. But now that the servers are in normal condition, it still gives me the same error.

I had to format my HDD and reinstall everything. Previously I had set up Firefox Sync so I could retrieve all my bookmarks and whatnot. When I put in the 3 part code to retrieve said data, it gives me an error saying "Please try again." No error code or explanation, just that. Originally, the servers were having issues so I decided that was the issue. But now that the servers are in normal condition, it still gives me the same error.

Additional System Details

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:19.0) Gecko/20100101 Firefox/19.0

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iamjayakumars 475 solutions 5840 answers
Check thhis *https://support.mozilla.org/en-US/questions/934974

Question owner

The problem with that is I cannot retrieve a sync code for that installation because that installation was deleted when I formatted my hard drive. The only thing I have left is the 3-part code.

The problem with that is I cannot retrieve a sync code for that installation because that installation was deleted when I formatted my hard drive. The only thing I have left is the 3-part code.
iamjayakumars 475 solutions 5840 answers
Check here *https://account.services.mozilla.com/

Question owner

And from here?

These don't seem to address my problem

And from here? These don't seem to address my problem
cor-el
  • Top 10 Contributor
  • Moderator
11991 solutions 111429 answers

If you do not have a backup of the sync key then the data that is stored on the Sync server can no longer be accessed and is lost.

If you do not have a backup of the sync key then the data that is stored on the Sync server can no longer be accessed and is lost. *https://support.mozilla.org/kb/ive-lost-my-firefox-sync-account-information *https://support.mozilla.org/kb/firefox-sync-troubleshooting-and-tips

Question owner

What is a backup of the sync key? I have a digital photograph of the sync key that yields the "Please try again." error. How can I prevent this issue from occurring again in the future?

What is a backup of the sync key? I have a digital photograph of the sync key that yields the "Please try again." error. How can I prevent this issue from occurring again in the future?
vsrawat 0 solutions 1 answers

https://support.mozilla.org/en-US/questions/934974#answer-361991

The answer given above by Cor-el solved my problem. I could sync successfully. problem solved.

Thanks.

https://support.mozilla.org/en-US/questions/934974#answer-361991 The answer given above by Cor-el solved my problem. I could sync successfully. problem solved. Thanks.