I can not reach a websit that I used last week and have been consistently using for years and it is still operating
Last week and currently, a website that I have been using; is not available. According to this company's facebook, they said they are still operating. It is a manga book site.
Additional System Details
Installed Plug-ins
- Shockwave Flash 11.6 r602
- Next Generation Java Plug-in 10.17.2 for Mozilla browsers
- NPRuntime Script Plug-in Library for Java(TM) Deploy
- Adobe PDF Plug-In For Firefox and Netscape 10.1.6
- Google Update
- DivX Plus Web Player version 2.2.2.14
- 5.1.20125.0
- RealPlayer(tm) LiveConnect-Enabled Plug-In
- RealPlayer Download Plugin
- VLC media player Web Plugin 2.0.2
- RealNetworks(tm) RealDownloader Chrome Background Extension Plug-In
- RealNetworks(tm) RealDownloader PepperFlashVideoShim Plug-In
- RealNetworks(tm) RealDownloader HTML5VideoShim Plug-In
- RealDownloader Plugin
- The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
- Version 0.9.19, Copyright 2006-2012 Veetle Inchttp://www.veetle.com/
- Version 0.9.18, copyright 2006-2010 Veetle Inchttp://www.veetle.com/
- DivX VOD Helper Plug-in
- Coupons, Inc. Coupon Printer Plugin
- Coupons, Inc. Coupon Printer DLL
- NPWLPG
- Motive Plugin for Mozilla Browsers
Application
- Firefox 19.0.2
- User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:19.0) Gecko/20100101 Firefox/19.0
- Support URL: http://support.mozilla.org/1/firefox/19.0.2/WINNT/en-US/
Extensions
- Collusion 0.26 (jid1-F9UJ2thwoAm5gQ@jetpack)
- DoNotTrackMe 2.2.6.110 (donottrackplus@abine.com)
- DownloadTerms 1.0 (daxip@kjvdvbop.org)
- FreeHDSport.TV 1.2 (freehdsport@freehdsport.tv)
- Norton Vulnerability Protection 11.1.1.5 - 3 ({BBDA0591-3099-440a-AA10-41764D9DB4DB})
- Tidy Network 4.0 (tidynetwork@tidynetwork)
- Troubleshooter 1.1a (troubleshooter@mozilla.org)
- Yahoo! Toolbar 2.5.4.20130221100632 ({635abd67-4fe9-1b23-4f01-e679fa7484c1})
- DivX Plus Web Player HTML5 <video> 2.1.2.172 ({23fcfd51-4958-4f00-80a3-ae97e717ed8b}) (Inactive)
- DVDVideoSoft YouTube MP3 and Video Download 4.2.1.9 ({ACAA314B-EEBA-48e4-AD47-84E31C44796C}) (Inactive)
- Norton Toolbar 2012.5.12.5 ({2D3F3651-74B9-4795-BDEC-6DA2F431CB62}) (Inactive)
Javascript
- incrementalGCEnabled: True
Graphics
- adapterDescription: Intel(R) HD Graphics Family
- adapterDescription2:
- adapterDeviceID: 0x0116
- adapterDeviceID2:
- adapterDrivers: igdumd64 igd10umd64 igd10umd64 igdumdx32 igd10umd32 igd10umd32
- adapterDrivers2:
- adapterRAM: Unknown
- adapterRAM2:
- adapterVendorID: 0x8086
- adapterVendorID2:
- direct2DEnabled: True
- directWriteEnabled: True
- directWriteVersion: 6.1.7601.17789
- driverDate: 4-4-2011
- driverDate2:
- driverVersion: 8.15.10.2353
- driverVersion2:
- info: {u'AzureContentBackend': u'direct2d', u'AzureCanvasBackend': u'direct2d', u'AzureFallbackCanvasBackend': u'cairo'}
- isGPU2Active: False
- numAcceleratedWindows: 1
- numTotalWindows: 1
- webglRenderer: Google Inc. -- ANGLE (Intel(R) HD Graphics Family)
- windowLayerManagerType: Direct3D 10
Modified Preferences
- browser.cache.disk.capacity: 358400
- browser.cache.disk.smart_size.first_run: False
- browser.cache.disk.smart_size.use_old_max: False
- browser.cache.disk.smart_size_cached_value: 358400
- browser.places.smartBookmarksVersion: 4
- browser.search.param.yahoo-fr: chr-greentree_ff&type=937811&ilc=12
- browser.startup.homepage_override.buildID: 20130307023931
- browser.startup.homepage_override.mstone: 19.0.2
- dom.mozApps.used: True
- extensions.lastAppVersion: 19.0.2
- gfx.direct3d.prefer_10_1: True
- keyword.URL: http://search.yahoo.com/search?ei=utf-8&fr=greentree_ff1&type=937811&ilc=12&p=
- network.cookie.prefsMigrated: True
- places.database.lastMaintenance: 1363628834
- places.history.expiration.transient_current_max_pages: 104858
- plugin.disable_full_page_plugin_for_types: application/pdf
- privacy.sanitize.migrateFx3Prefs: True
Misc
- User JS: Yes
- Accessibility: No
The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.
To Reset Firefox do the following:
- Go to Firefox > Help > Troubleshooting Information.
- Click the "Reset Firefox" button.
- Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
- Firefox will open with all factory defaults applied.
Further information can be found in the Refresh Firefox - reset add-ons and settings article.
Did this fix your problems? Please report back to us!
Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
- Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
- Tools > Options > Privacy > Cookies: "Show Cookies"
Reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.
- Press and hold Shift and left-click the Reload button.
- Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
- Press "Command + Shift + R" (MAC)