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I can not reach a websit that I used last week and have been consistently using for years and it is still operating

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Last week and currently, a website that I have been using; is not available. According to this company's facebook, they said they are still operating. It is a manga book site.

Last week and currently, a website that I have been using; is not available. According to this company's facebook, they said they are still operating. It is a manga book site.

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.6 r602
  • Next Generation Java Plug-in 10.17.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.6
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  • Version 0.9.18, copyright 2006-2010 Veetle Inchttp://www.veetle.com/
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Application

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Extensions

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  • Norton Toolbar 2012.5.12.5 ({2D3F3651-74B9-4795-BDEC-6DA2F431CB62}) (Inactive)

Javascript

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Graphics

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Modified Preferences

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  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.places.smartBookmarksVersion: 4
  • browser.search.param.yahoo-fr: chr-greentree_ff&type=937811&ilc=12
  • browser.startup.homepage_override.buildID: 20130307023931
  • browser.startup.homepage_override.mstone: 19.0.2
  • dom.mozApps.used: True
  • extensions.lastAppVersion: 19.0.2
  • gfx.direct3d.prefer_10_1: True
  • keyword.URL: http://search.yahoo.com/search?ei=utf-8&fr=greentree_ff1&type=937811&ilc=12&p=
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  • places.database.lastMaintenance: 1363628834
  • places.history.expiration.transient_current_max_pages: 104858
  • plugin.disable_full_page_plugin_for_types: application/pdf
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Misc

  • User JS: Yes
  • Accessibility: No
Tyler Downer
  • Top 25 Contributor
  • Administrator
  • Moderator
1245 solutions 8212 answers

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: ''This will cause you to lose any Extensions, Open websites, and some Preferences.'' To Reset Firefox do the following: #Go to Firefox > Help > Troubleshooting Information. #Click the "Reset Firefox" button. #Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish. #Firefox will open with all factory defaults applied. Further information can be found in the [[Reset Firefox – easily fix most problems]] article. Did this fix your problems? Please report back to us!
cor-el
  • Top 10 Contributor
  • Moderator
12513 solutions 115415 answers

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Press and hold Shift and left-click the Reload button.
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (MAC)
Clear the cache and the cookies from sites that cause problems. "Clear the Cache": *Tools > Options > Advanced > Network > Cached Web Content: "Clear Now" "Remove Cookies" from sites causing problems: *Tools > Options > Privacy > Cookies: "Show Cookies" Reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files. *Press and hold Shift and left-click the Reload button. *Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux) *Press "Command + Shift + R" (MAC)