Question

Cannot Remove the DivX HiQ Extension

I have had the DivX HiQ & DivX Plus Web Player extensions for years. I don't remember how they even got there, but some time ago I noticed that they are no longer compatible but there is not way to remove them. In trying to remove another extension/add on I noticed these are still determinedly there. I have tried all the steps in the support articles. They either point to folders I don't have or files that aren't there. I even tried uninstalling firefox completely but despite thinking I had deleted all the so-called personal information, those extensions (ALL OF THEM) are still there. The extensions must be located somewhere that doesn't get deleted easily. How do I delete extensions?

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