Drop down menus on certain websites (ie ESPN) are no longer working on Firefox but work with both Chrome and IE on same computer so I believe its Firefox issue.
I tried updating Firefox to 19 and then even the Beta 20 version. I have rebooted computer countless times. On the same computer, I can open IE and bring up ESPN and the drop down menus work fine so I know its not a computer issue and it must have something to do Firefox. I tried the "starting in safe mode" and disabling add ons because I saw those suggestions but that didnt work. I also tried unchecking the box about hardware acceleration because I saw that suggested also and needless to say that didnt work either. Can someone please please help me, its very frustrating.
Additional System Details
- Shockwave Flash 11.6 r602
- Adobe Shockwave for Director Netscape plug-in, version 12.0
- Adobe PDF Plug-In For Firefox and Netscape 11.0.02
- Google Update
- The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
- iTunes Detector Plug-in
- LiveVDO plug-in
- Best Buy pc app Detector Plug-in
- The plug-in allows you to open and edit files using Microsoft Office applications
- Virtual Earth 3D 4.00090316005 plugin for Mozilla
- User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:20.0) Gecko/20100101 Firefox/20.0
Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
- Do NOT click the Reset button on the Safe mode start window or otherwise make changes.
Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
- Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
- Tools > Options > Privacy > Cookies: "Show Cookies"
I am having this exact problem with Firefox 19 on a Windows 8 machine. I did not have the problem with Firefox on a Mac OS X machine.
I have tried all of the above suggestions, with no luck.
Also, I was having this problem in Chrome, but that was fixed from a touch option in the Chrome advanced about options. (I do not have a touch system - it was just a solution I found)
So, my issue is now fixed... I had a 120GB SSD that was almost out of space, and I upgraded to a 256GB SSD today; my issue with Firefox is now gone. Not sure what the issue was, but it is now gone with a HD hardware upgrade.