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bp-3e2a6ec6-8f65-475a-82fa-fdccd2130313

Posted

crash in safe mode on startup

crash in safe mode on startup

Additional System Details

Application

  • User Agent: Mozilla/5.0 (Windows NT 5.1) AppleWebKit/537.22 (KHTML, like Gecko) Chrome/25.0.1364.172 Safari/537.22

More Information

philipp
  • Top 10 Contributor
  • Moderator
3282 solutions 15086 answers

hello, please run a full scan of your system with the security software already in place and different tools like the free version of malwarebytes, adwcleaner, microsoft safety scanner & kaspersky security scan.

hello, please run a full scan of your system with the security software already in place and different tools like the [http://www.malwarebytes.org/products/malwarebytes_free free version of malwarebytes], [http://www.bleepingcomputer.com/download/adwcleaner/ adwcleaner], [http://www.microsoft.com/security/scanner/default.aspx microsoft safety scanner] & [http://www.kaspersky.com/security-scan kaspersky security scan].
cor-el
  • Top 10 Contributor
  • Moderator
13044 solutions 119425 answers

Helpful Reply

Try to create a new profile as a test to check if your current profile is causing the problems.

See "Creating a profile":

If the new profile works then you can transfer some files from an existing profile to the new profile, but be careful not to copy corrupted files.

Try to create a new profile as a test to check if your current profile is causing the problems. See "Creating a profile": *https://support.mozilla.org/kb/profile-manager-create-and-remove-firefox-profiles *http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues If the new profile works then you can transfer some files from an existing profile to the new profile, but be careful not to copy corrupted files. *http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

Helpful Reply

changing a profile worked.

changing a profile worked.

Question owner

THANKS....! THANKS A LOT.....!

THANKS....! THANKS A LOT.....!
cor-el
  • Top 10 Contributor
  • Moderator
13044 solutions 119425 answers

You're welcome

You're welcome