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cant login on google says "The page isn't redirecting properly"

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I've installed Firefox 19 and can't access my google account. On the google home page in the right-hand corner the log-in info appears to be my Yahoo account info I believe it should be my gmail info. I've tried the solution of changing the settings in "about:config" to "false" in (network.http.spdy.enabled), which hasn't helped, I still cannot log on. What is strange; using Windows, I have two user accounts on the HP desktop computer, one of the accounts works well and displays the correct info in the right-hand corner allowing full access to Google accounts; while the other account displays incorrect account info and provides the notice "The page isn't redirecting properly".

I've installed Firefox 19 and can't access my google account. On the google home page in the right-hand corner the log-in info appears to be my Yahoo account info I believe it should be my gmail info. I've tried the solution of changing the settings in "about:config" to "false" in (network.http.spdy.enabled), which hasn't helped, I still cannot log on. What is strange; using Windows, I have two user accounts on the HP desktop computer, one of the accounts works well and displays the correct info in the right-hand corner allowing full access to Google accounts; while the other account displays incorrect account info and provides the notice "The page isn't redirecting properly".

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.6 r602
  • TrendMicro Toolbar Rating Plugin
  • Adobe PDF Plug-In For Firefox and Netscape 10.0.1
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • iTunes Detector Plug-in
  • NPWLPG
  • DRM Netscape Network Object
  • Npdsplay dll
  • DRM Store Netscape Plugin

Application

  • Firefox 19.0.2
  • User Agent: Mozilla/5.0 (Windows NT 5.1; rv:19.0) Gecko/20100101 Firefox/19.0
  • Support URL: http://support.mozilla.org/1/firefox/19.0.2/WINNT/en-US/

Extensions

  • Troubleshooter 1.0a (troubleshooter@mozilla.org)
  • Java Quick Starter 1.0 (jqs@sun.com) (Inactive)
  • Trend Micro BEP Firefox Extension 7.5.0.1125 (tmbepff-7.5@trendmicro.com) (Inactive)
  • Trend Micro NSC Firefox Extension 6.8.0.1096 ({22C7F6C6-8D67-4534-92B5-529A0EC09405}) (Inactive)
  • Trend Micro Toolbar 6.0.0.1285 ({22181a4d-af90-4ca3-a569-faed9118d6bc}) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: Intel(R) 82945G Express Chipset Family
  • adapterDescription2:
  • adapterDeviceID: 0x2772
  • adapterDeviceID2:
  • adapterDrivers: ialmrnt5
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterVendorID: 0x8086
  • adapterVendorID2:
  • direct2DEnabled: False
  • direct2DEnabledMessage: [u'blockedDriver']
  • directWriteEnabled: False
  • directWriteVersion: 0.0.0.0
  • driverDate: 4-5-2005
  • driverDate2:
  • driverVersion: 6.14.10.4299
  • driverVersion2:
  • info: {u'AzureContentBackend': u'none', u'AzureCanvasBackend': u'cairo', u'AzureFallbackCanvasBackend': u'none'}
  • isGPU2Active: False
  • numAcceleratedWindows: 0
  • numAcceleratedWindowsMessage: [u'tryNewerDriver', u'6.1400.1000.4926']
  • numTotalWindows: 1
  • webglRendererMessage: [u'tryNewerDriver', u'6.1400.1000.4926']
  • windowLayerManagerType: Basic

Modified Preferences

  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.places.smartBookmarksVersion: 4
  • browser.startup.homepage: http://www.mozilla.org/en-US/firefox/central/|http://www.yahoo.com/?fr=fp-yie8
  • browser.startup.homepage_override.buildID: 20130307023931
  • browser.startup.homepage_override.mstone: 19.0.2
  • dom.max_chrome_script_run_time: 0
  • dom.mozApps.used: True
  • extensions.lastAppVersion: 19.0.2
  • network.cookie.prefsMigrated: True
  • network.http.spdy.enabled: False
  • network.http.spdy.enabled.v2: False
  • network.http.spdy.enabled.v3: False
  • places.database.lastMaintenance: 1363525254
  • places.history.expiration.transient_current_max_pages: 13162
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • privacy.sanitize.migrateFx3Prefs: True

Misc

  • User JS: No
  • Accessibility: No
iamjayakumars 475 solutions 5852 answers

Chosen Solution

This link solves your problem *http://kb.mozillazine.org/The_page_is_not_redirecting_properly

Question owner

Thank you for your reply. It seemed very comprehensive. While I was waiting for an answer I discovered that if you enter Google.com in the search window and arrive at the home page you can simply right-click on the information in the right-hand corner, select Open Link in New Tab then you'll arrive at a new sign in page. Once signed in with the proper information everything works. Now my proper Gmail information appears in the right-hand corner and all the features on the Google selection menu are working including; Mail; Calendar; Search; etc.

Thank you for your reply. It seemed very comprehensive. While I was waiting for an answer I discovered that if you enter Google.com in the search window and arrive at the home page you can simply right-click on the information in the right-hand corner, select ''Open Link in New Tab'' then you'll arrive at a new sign in page. Once signed in with the proper information everything works. Now my proper Gmail information appears in the right-hand corner and all the features on the Google selection menu are working including; Mail; Calendar; Search; etc.

Question owner

Although, I did have to go back to iamjayakumars helpful solution a few days later and use the page he suggested to solve the same problem on my HP laptop. The informaton works and both my computers are working properly on Firefox now.

Although, I did have to go back to iamjayakumars helpful solution a few days later and use the page he suggested to solve the same problem on my HP laptop. The informaton works and both my computers are working properly on Firefox now.