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two new machines won't synchronise

Posted

Hi at 1632 GMT/UTC on Friday 15th March 2013

I have 2 new machines. When I go through the sync procedure and try both options Create an Account or I Have an Account my e-mail address shows already in use (perhaps off a previous machine.) How do I delete an account in Firefox records and start right at the beginning creating a new account please

I have already been here. https://support.mozilla.org/en-US/kb/how-do-i-set-up-firefox-sync


Thanks pingu70

Hi at 1632 GMT/UTC on Friday 15th March 2013 I have 2 new machines. When I go through the sync procedure and try both options Create an Account or I Have an Account my e-mail address shows already in use (perhaps off a previous machine.) How do I delete an account in Firefox records and start right at the beginning creating a new account please I have already been here. https://support.mozilla.org/en-US/kb/how-do-i-set-up-firefox-sync Thanks pingu70

Modified by pingu70

Chosen solution

Hi pingu70,
did this fix your problem?

If so, could you please mark this as solved?
Read this answer in context 1

Additional System Details

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:19.0) Gecko/20100101 Firefox/19.0

More Information

Amit Kumar Thakur 70 solutions 859 answers
[[Share bookmarks, tabs and more with your other computers|try this]]
alco 16 solutions 141 answers

Helpful Reply

Hi pingu70,

Reset lost or forgotten password or delete sync account:


Hope that helped you!

Hi pingu70, <br> Reset lost or forgotten password or delete sync account: <br> * https://services.mozilla.com/ * https://account.services.mozilla.com/ <br> Hope that helped you!

Question owner

hi alco

many thanks

pingu70

hi alco many thanks pingu70
alco 16 solutions 141 answers

Chosen Solution

Hi pingu70,
did this fix your problem?

If so, could you please mark this as solved?
Hi pingu70, <br> did this fix your problem? <br> If so, could you please mark this as solved?

Question owner

Sorry alco at 2347 GMT on Sunday 17th March 2013.

pingu70

Sorry alco at 2347 GMT on Sunday 17th March 2013. pingu70