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Forgot my password, can't get Firefox to send me a link to reset it.

Posted

I've forgotten my password. I requested a link to reset it and was told that one was being sent to the email address Firefox has on file for me, but nothing arrived either in my inbox or my spam filter. I had to come up with another account to ask this question, but I'd really like my old account back, if possible.

I'm using Windows7 and Firefox 19.0.2.

Chosen solution

You should post a new thread on the SUMO Community Discussion contributors forum at https://support.mozilla.org/en-US/forums/contributors

The title of the new thread should be similar to "[ATTN: Admin] Need help resetting my password" and you should repeat the information you posted here.

Read this answer in context 10

Additional System Details

Installed Plug-ins

  • Next Generation Java Plug-in 10.17.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Shockwave Flash 11.6 r602
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.02
  • 5.1.20125.0
  • Yahoo Application State Plugin version 1.0.0.7
  • NPWLPG
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Office Authorization plug-in for NPAPI browsers

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:19.0) Gecko/20100101 Firefox/19.0

More Information

AliceWyman
  • Top 25 Contributor
  • Moderator
190 solutions 1961 answers

Chosen Solution

You should post a new thread on the SUMO Community Discussion contributors forum at https://support.mozilla.org/en-US/forums/contributors

The title of the new thread should be similar to "[ATTN: Admin] Need help resetting my password" and you should repeat the information you posted here.

Question owner

Thank you.