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Support Forum

How do I get firefox to support Lawson Portal

Posted

When I try to access payroll information on Lawson Portal, I get a message that Lawson Portal does not support this browser:Netscape

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.6 r602
  • Google Update
  • iTunes Detector Plug-in
  • Adobe PDF Plug-In For Firefox and Netscape "9.5.2"
  • 5.1.10411.0
  • NPWLPG
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Office Authorization plug-in for NPAPI browsers

Application

  • Firefox 19.0.2
  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:19.0) Gecko/20100101 Firefox/19.0
  • Support URL: http://support.mozilla.org/1/firefox/19.0.2/WINNT/en-US/

Extensions

  • Troubleshooter 1.0a (troubleshooter@mozilla.org)
  • Kaspersky URL Advisor 11.0.1.400 (linkfilter@kaspersky.ru) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

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  • adapterDrivers2:
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  • adapterVendorID2:
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  • direct2DEnabled: False
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  • directWriteEnabled: False
  • directWriteVersion: 6.2.9200.16492
  • driverDate: 3-15-2010
  • driverDate2:
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  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • webglRenderer: Google Inc. -- ANGLE (ATI Mobility Radeon HD 4200 Series )
  • windowLayerManagerType: Direct3D 9

Modified Preferences

  • accessibility.typeaheadfind.flashBar: 0
  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.places.smartBookmarksVersion: 4
  • browser.startup.homepage: http://www.yahoo.com
  • browser.startup.homepage_override.buildID: 20130307023931
  • browser.startup.homepage_override.mstone: 19.0.2
  • dom.mozApps.used: True
  • extensions.lastAppVersion: 19.0.2
  • network.cookie.prefsMigrated: True
  • places.database.lastMaintenance: 1362848950
  • places.history.expiration.transient_current_max_pages: 100424
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • privacy.cpd.offlineApps: True
  • privacy.cpd.siteSettings: True
  • privacy.sanitize.migrateFx3Prefs: True
  • privacy.sanitize.timeSpan: 0
  • security.warn_viewing_mixed: False

Misc

  • User JS: No
  • Accessibility: No
Andrew
  • Top 25 Contributor
  • Moderator
251 solutions 3015 answers

It's not a matter of fact us supporting them, they need to make their website compatible with our browser. Back then this was common but for things like these not being compatible is ridiculous.

ideato
  • Top 25 Contributor
616 solutions 4260 answers

Hello Mbettlach, confirm feer56 above reply, see : http://www.medcentral.org/Resource.ashx?sn=LawsonOutsideAccess

thank you

Question owner

I have met all the criteria

Question owner

Still unable to access

Andrew
  • Top 25 Contributor
  • Moderator
251 solutions 3015 answers

Please contact Lawson as this is out of our reach.

thiago_corredor 0 solutions 3 answers

Hello all !

I have a solution for this. We developed a solution, to have Lawson Portal working on ALL Browsers.

If you would like have more information, please contact me

Thanks and have a great day !

[Personal information removed by moderator. Please read Forum rules and guidelines, thanks.]

Modified by Chris Ilias

Chris Ilias
  • Moderator
115 solutions 1064 answers

Asking people to email you looks very suspicious. Mozilla is an open organization. Unless there's a clear reason to make things private, solutions should be public and documented.

thiago_corredor 0 solutions 3 answers

Yes, but Lawson is not. Lawson is an ERP, that by default, only works on Internet Explorer.

But we have several clients, that asked to use Firefox, Chrome, etc, on Lawson Portal.

Then, we developed a solution on LAWSON, not on Mozilla.

Regards

Andrew
  • Top 25 Contributor
  • Moderator
251 solutions 3015 answers

Hello thiago_corredor,

If you are in contact with the client for Lawson please then please do not use our support forum this way and communicate with the client using an alternative method. If you would be glad to assist openly then it would be greatly appreciated here. If you wish to work something out to verify that you are from Lawson and would like to be in contact with the user, then something can be done but looking as per your user name it does not seem that you are from Lawson.

Thank You!

thiago_corredor 0 solutions 3 answers

Hello.

Yes, I am not from Lawson. I am a worker from a partner company. Because this, I asked the user to contact me directly.

I will send a direct message to the user.

Have a great day !

Regards