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I am no longer able to connect to GMail from my Mozilla. Cookies are abled.

Posted

I used to connect to GMail all the time and suddenly it stopped. The message I get says the problem is connected to not being able to receive cookies. I checked and I have no filters for cookies and I am receiving all other cookies without a problem.

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.6 r602
  • Google Talk Plugin Video Accelerator version:0.1.44.24
  • Version 3.15.2.12038
  • Google Update
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.6
  • Adobe PDF Plug-In For Firefox and Netscape "9.5.3"
  • BlackBerry WebSL Browser Plug-In
  • iTunes Detector Plug-in
  • 4.1.10329.0
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • DRM Store Netscape Plugin
  • Npdsplay dll
  • DRM Netscape Network Object

Application

  • Firefox 15.0.1
  • User Agent: Mozilla/5.0 (Windows NT 5.1; rv:15.0) Gecko/20100101 Firefox/15.0.1
  • Support URL: http://support.mozilla.org/1/firefox/15.0.1/WINNT/en-US/

Extensions

  • Troubleshooter 1.0a (troubleshooter@mozilla.org)
  • Adobe Acrobat - Create PDF 1.2 (web2pdfextension@web2pdf.adobedotcom) (Inactive)
  • Java Quick Starter 1.0 (jqs@sun.com) (Inactive)
  • Microsoft .NET Framework Assistant 0.0.0 ({20a82645-c095-46ed-80e3-08825760534b}) (Inactive)
  • Skype Click to Call 6.0.0.10201 ({82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}) (Inactive)

Javascript

  • incrementalGCEnabled: False

Graphics

  • adapterDescription: Mobile Intel(R) 4 Series Express Chipset Family
  • adapterDescription2:
  • adapterDeviceID: 0x2a42
  • adapterDeviceID2:
  • adapterDrivers: igxprd32
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterVendorID: 0x8086
  • adapterVendorID2:
  • direct2DEnabled: False
  • direct2DEnabledMessage: [u'blockedDriver']
  • directWriteEnabled: False
  • directWriteVersion: 0.0.0.0
  • driverDate: 1-21-2009
  • driverDate2:
  • driverVersion: 6.14.10.5029
  • driverVersion2:
  • info: {}
  • isGPU2Active: False
  • numAcceleratedWindows: 0
  • numAcceleratedWindowsMessage: [u'tryNewerDriver', u'6.14.10.5284']
  • numTotalWindows: 1
  • webglRendererMessage: [u'tryNewerDriver', u'6.14.10.5284']
  • windowLayerManagerType: Basic

Modified Preferences

  • browser.cache.disk.capacity: 1048576
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size_cached_value: 860160
  • browser.places.smartBookmarksVersion: 4
  • browser.startup.homepage_override.buildID: 20120905151427
  • browser.startup.homepage_override.mstone: 15.0.1
  • extensions.lastAppVersion: 15.0.1
  • network.cookie.prefsMigrated: True
  • places.database.lastMaintenance: 1361989792
  • places.history.enabled: False
  • places.history.expiration.transient_current_max_pages: 79268
  • privacy.donottrackheader.enabled: True
  • privacy.sanitize.migrateFx3Prefs: True
  • privacy.sanitize.sanitizeOnShutdown: True
  • security.warn_viewing_mixed: False

Misc

  • User JS: No
  • Accessibility: No
ideato
  • Top 25 Contributor
616 solutions 4260 answers

Helpful Reply

Hello Marianocv, delete the cookies.sqlite file and any cookies.sqlite-journal files (if exist) in profile folder.

see for more info : Remove corrupt cookies file

also if your windows xp is sp2 and above Update Firefox to the latest version, 15.0.1 is unsupported and vulnerable too.


thank you

cor-el
  • Top 10 Contributor
  • Moderator
10740 solutions 96657 answers

You can also check if DOM Storage is enabled.