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I am unable to down load and install Firefox. I did have it and worked fine. But had problems with update, so I uninstalled it Now I can not reinstall.

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I am unable to down load and install Firefox. I did have it and worked fine. But had problems with update from 17 to 19, so I uninstalled it. Now I can not reinstall. I disabled Anti-Virus and Fire Wall, also tried in Safe Mode. But I still can not install Firefox. Only 8-9meg downloads, not the whole file. My OS is Windows Vista 64bit. Can you help? I have also tried to Run as Administrator, with same results. I have IE9 but it is running to slow, and I need something faster.

Chosen solution

Hello jwreynolds49, try to delete the Firefox program folder (C:\Program Files\Mozilla Firefox\) and then try to download firefox :Download Firefox in your language and install it.


thank you

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  • User Agent: Mozilla/5.0 (compatible; MSIE 9.0; Windows NT 6.0; WOW64; Trident/5.0; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.5.30729; .NET CLR 3.0.30729; MS-RTC EA 2; OfficeLiveConnector.1.5; OfficeLivePatch.1.3; .NET4.0C; .NET4.0E; BRI/1; yie9)

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ideato
  • Top 25 Contributor
617 solutions 4263 answers

Chosen Solution

Hello jwreynolds49, try to delete the Firefox program folder (C:\Program Files\Mozilla Firefox\) and then try to download firefox :Download Firefox in your language and install it.


thank you

Question owner

This corrected my problem. Thank You. Jim

lnmetzler 0 solutions 1 answers

(C:\Program Files\Mozilla Firefox\) isn't there

ideato
  • Top 25 Contributor
617 solutions 4263 answers

Hello lnmetzler, in which os ?

see : Installation directory


thank you

cor-el
  • Top 10 Contributor
  • Moderator
10756 solutions 96800 answers
  • (32 bit Windows) "C:\Program Files\Mozilla Firefox\"
  • (64 bit Windows) "C:\Program Files (x86)\Mozilla Firefox\"