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Formatting of website is messed up since I tried to un-install "Text Inhance" virus/addon

Posted

I accidentally installed a plug-in called "Text Inhance" (FAKE/PHONY website can be found here: http://text-enhance.com/) and explored potential fixes via disabling add-ons etc. At some point the formatting of certain websites such as YouTube and even some Firefox related pages got screwed up. Images dissapear and the links just form a column down the left hand side of the page. Any assistance would be much appreciated!

Chosen solution

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Reset Firefox – easily fix most problems article.

Did this fix your problems? Please report back to us!

Read this answer in context 1

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.6 r602
  • Octoshape Streaming Services web integration browser plug-in
  • Displays Java applet content, or a placeholder if Java is not installed.
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
  • Plugin that detects installed Citrix Online products (visit www.citrixonline.com).
  • A plugin to detect whether the Adobe Application Manager is installed on this machine.
  • DivX Web Player version 2.1.1.94
  • DivX OVS Helper Plug-in
  • Microsoft Office for Mac SharePoint Browser Plug-in
  • iPhoto6

Application

  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.8; rv:19.0) Gecko/20100101 Firefox/19.0

More Information

Tyler Downer
  • Top 25 Contributor
  • Administrator
  • Moderator
1166 solutions 6653 answers

Do the steps at Websites look wrong or appear differently than they should help?

cor-el
  • Top 10 Contributor
  • Moderator
10783 solutions 97050 answers

Reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Press and hold Shift and left-click the Reload button.
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (MAC)

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

See also:

Question owner

No it doesn't unfortunately :( This is what my YouTube page looks like:

Tyler Downer
  • Top 25 Contributor
  • Administrator
  • Moderator
1166 solutions 6653 answers

Chosen Solution

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Reset Firefox – easily fix most problems article.

Did this fix your problems? Please report back to us!

Question owner

Great!! Thanks so much!

Question owner

To clarify...yes it worked!