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Support Forum

I cannot access windows firewall due to an unspecified error

Posted

I have no access to the firewall so I cannot configure it.

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.6 r602
  • iTunes Detector Plug-in
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.6
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • RealPlayer Download Plugin
  • Picasa plugin
  • RealNetworks(tm) RealDownloader Chrome Background Extension Plug-In
  • RealNetworks(tm) RealDownloader PepperFlashVideoShim Plug-In
  • RealNetworks(tm) RealDownloader HTML5VideoShim Plug-In
  • RealDownloader Plugin
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • RealNetworks(tm) RealPlayer Chrome Background Extension Plug-In
  • RealPlayer(tm) HTML5VideoShim Plug-In
  • 5.1.10411.0
  • NPWLPG
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • Abacast Netscape Plugin
  • np-mswmp
  • Rhapsody Player Engine Plugin

Application

  • Firefox 19.0
  • User Agent: Mozilla/5.0 (Windows NT 6.0; rv:19.0) Gecko/20100101 Firefox/19.0
  • Support URL: http://support.mozilla.org/1/firefox/19.0/WINNT/en-US/

Extensions

  • Ant Video Downloader 2.4.7.6 (anttoolbar@ant.com)
  • Hotspot Shield Helper (Please allow this installation) 1.0 (afurladvisor@anchorfree.com)
  • Microsoft .NET Framework Assistant 0.0.0 ({20a82645-c095-46ed-80e3-08825760534b})
  • Pingler 1.4.5 ({73318E8A-5716-4424-83CC-63ADA42A9289})
  • RealDownloader 1.3.0 ({34712C68-7391-4c47-94F3-8F88D49AD632})
  • Shareaholic 3.0.1 (firefox-extension@shareaholic.com)
  • Troubleshooter 1.0a (troubleshooter@mozilla.org)
  • YSlow 3.1.4 (yslow@yahoo-inc.com)
  • Zemanta 1.0 (firefox@zemanta.com)
  • AF-HSS 10.14.65.43 ({f0381dbd-e018-4e07-ae40-d96ab15083f0}) (Inactive)
  • Amazon Browser Bar 3.0.20121130 (abb@amazon.com) (Inactive)
  • AVG Security Toolbar 14.2.0.1 (avg@toolbar) (Inactive)
  • CBSurge.com 1.5.5 (cbsurge@cbsurge.com) (Inactive)
  • Complitly - Speed up your search with your personal search suggestions tool 1.1 ({33e0daa6-3af3-d8b5-6752-10e949c61516}) (Inactive)
  • Download Unlimited 1.001 (downloadunlimited@ideawide.com) (Inactive)
  • Elite Proxy Switcher 1.2.0.2 (eliteproxyswitcher@my-proxy.com) (Inactive)
  • Firebug 1.11.2 (firebug@software.joehewitt.com) (Inactive)
  • Firecookie 1.4 (firecookie@janodvarko.cz) (Inactive)
  • Funmoods.com 1.5.0 (ffxtlbr@funmoods.com) (Inactive)
  • Hide My Ass Proxy Extension 1.2.7 (extension@hidemyass.com) (Inactive)
  • Hotspot Shield 10.14.65.43 ({c95a4e8e-816d-4655-8c79-d736da1adb6d}) (Inactive)
  • Save now 3.4 (509569aedc4ca@509569aedc503.com) (Inactive)
  • SeoQuake 2.8.8 ({317B5128-0B0B-49b2-B2DB-1E7560E16C74}) (Inactive)
  • SQLite Manager 0.7.7 (SQLiteManager@mrinalkant.blogspot.com) (Inactive)
  • uTorrentControl_v2 10.14.65.43 ({7473b6bd-4691-4744-a82b-7854eb3d70b6}) (Inactive)
  • Xmarks 4.1.3 (foxmarks@kei.com) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: NVIDIA GeForce 7150M / nForce 630M
  • adapterDescription2:
  • adapterDeviceID: 0x0531
  • adapterDeviceID2:
  • adapterDrivers: nvd3dum
  • adapterDrivers2:
  • adapterRAM: 64
  • adapterRAM2:
  • adapterVendorID: 0x10de
  • adapterVendorID2:
  • direct2DEnabled: False
  • direct2DEnabledMessage: [u'tryNewerDriver', u'257.21']
  • directWriteEnabled: False
  • directWriteVersion: 7.0.6002.18592
  • driverDate: 6-24-2009
  • driverDate2:
  • driverVersion: 7.15.11.7991
  • driverVersion2:
  • info: {u'AzureContentBackend': u'none', u'AzureCanvasBackend': u'cairo', u'AzureFallbackCanvasBackend': u'none'}
  • isGPU2Active: False
  • numAcceleratedWindows: 0
  • numAcceleratedWindowsMessage: [u'tryNewerDriver', u'182.65']
  • numTotalWindows: 2
  • webglRendererMessage: [u'tryNewerDriver', u'182.65']
  • windowLayerManagerType: Basic

Modified Preferences

  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.places.smartBookmarksVersion: 4
  • browser.sessionstore.enabled: True
  • browser.startup.homepage: http://google.ca
  • browser.startup.homepage_override.buildID: 20130215130331
  • browser.startup.homepage_override.mstone: 19.0
  • browser.tabs.onTop: False
  • dom.mozApps.used: True
  • extensions.lastAppVersion: 19.0
  • network.cookie.prefsMigrated: True
  • network.protocol-handler.warn-external.dnupdate: False
  • places.database.lastMaintenance: 1362759929
  • places.history.expiration.transient_current_max_pages: 25119
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • privacy.donottrackheader.enabled: True
  • privacy.sanitize.migrateFx3Prefs: True
  • privacy.sanitize.timeSpan: 0
  • security.csp.enable: False
  • security.warn_viewing_mixed: False

Misc

  • User JS: Yes
  • Accessibility: No
Chris Ilias
  • Moderator
115 solutions 1064 answers

This forum is for Firefox questions. The Windows firewall is not part of Firefox. For Windows help, try going to http://support.microsoft.com/.