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how do I prompt Firefox to save a login and password for a site previously visited but where I didn't ask it to save before?


I visited a new site and because I was resetting a password I dismissed the prompt asking whether I wanted to save the password. Now I have reset the password and want to save it the prompt box isn't appearing because I dismissed it the first time instead of checking the 'not this time' box.

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Installed Plug-ins

  • Next Generation Java Plug-in 10.17.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Shockwave Flash 11.6 r602
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  • User Agent: Mozilla/5.0 (Windows NT 6.2; WOW64; rv:19.0) Gecko/20100101 Firefox/19.0

More Information

  • Top 10 Contributor
2347 solutions 20809 answers

I don't use this feature, but I think the following might help.

In a new tab, type or paste about:permissions in the address bar and press Enter. After the page loads, put part of the site's address in the search box at the upper left. Then you should be able to adjust the "Store Passwords" setting for that site.

Does that work?

Question owner

It didn't seem to. I had to install the add on first. I'll have another go later. It appears that the rule not to offer it after the first time is still in place.

Thanks for suggestion.

  • Top 10 Contributor
2347 solutions 20809 answers

I wasn't aware that an add-on was involved. Firefox has its own password saving feature, but certainly there are some others (e.g., LastPass) that you can use instead. If you still have the problem, could you describe in more detail which one you're using?

Question owner

I was prompted to install in while following your instructions. https://addons.mozilla.org/en-us/firefox/addon/open-aboutpermissions/

Normally as you say, Firefox prompts you to save. It appears that once you have rejected that prompt by x-ing out (ie not clicking one of the 3 choice boxes), it won't ask you again. If you go into Saved Passwords there isn't a facility to add new ones.

I will investigate others as you suggest. I used to use Norton but not any more and I lost all my logins.

  • Top 10 Contributor
2347 solutions 20809 answers

Hmmm, I get it now. It seems when you entered about:permissions in the address bar and pressed Enter, instead of opening the about:permissions page immediately it ran a search that led you to the add-ons site. Not sure why that would happen, but hopefully you can access the page by now and "Allow" the site to save passwords.

  • Top 10 Contributor
  • Moderator
10738 solutions 96600 answers

You can check the password exceptions here:

  • Firefox/Tools > Options > Security: Passwords: Exceptions