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Firefox stealing focus

Posted

Suddenly last month Firefox starting acting strange. I originally described it as disappearing windows. But I have done research and seen it described as stealing focus. I will have Outlook open, my postage printing software and FireFox. I click a link in an Outlook mail and it opens in Firefox. I ctrl print and click on the 1 of 1 box and poof the print box disappears. But it is still there is I minimize Firefox and then open it again it comes back. Or I can open the calculator and grab it and move it across the print box and kind of make it appear like being reverse erased. It happens VERY often. I stopped using Firefox and only used Chrome and it has never happened again. Go back to Firefox tonight...starts right back up. I am using XP and Firefox 19.0.2. Please help! Michelle

Additional System Details

Installed Plug-ins

  • Adobe PDF Plug-In For Firefox and Netscape "9.5.3"
  • VLC media player Web Plugin 2.0.2
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • iTunes Detector Plug-in
  • Amazon MP3 Downloader Plugin 1.0.17
  • Adobe Shockwave for Director Netscape plug-in, version 11.6.6.636
  • Shockwave Flash 11.3 r300
  • Adobe Shockwave for Director Netscape plug-in, version 11.6.5.635
  • 4.1.10329.0
  • wpidetector
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Office Authorization plug-in for NPAPI browsers
  • DRM Netscape Network Object
  • Npdsplay dll
  • DRM Store Netscape Plugin

Application

  • Firefox 19.0.2
  • User Agent: Mozilla/5.0 (Windows NT 5.1; rv:19.0) Gecko/20100101 Firefox/19.0
  • Support URL: http://support.mozilla.org/1/firefox/19.0.2/WINNT/en-US/

Extensions

  • BetterPrivacy 1.68 ({d40f5e7b-d2cf-4856-b441-cc613eeffbe3})
  • Personas 1.6.5 (personas@christopher.beard)
  • Troubleshooter 1.0a (troubleshooter@mozilla.org)
  • avast! WebRep 7.0.1474 (wrc@avast.com) (Inactive)
  • Greasemonkey 1.8 ({e4a8a97b-f2ed-450b-b12d-ee082ba24781}) (Inactive)
  • IObit Apps Toolbar 6.7 (iobitapps@mybrowserbar.com) (Inactive)
  • Java Quick Starter 1.0 (jqs@sun.com) (Inactive)
  • Microsoft .NET Framework Assistant 0.0.0 ({20a82645-c095-46ed-80e3-08825760534b}) (Inactive)
  • pdfforge Toolbar 6.7 (pdfforge@mybrowserbar.com) (Inactive)
  • Web Developer 1.2.2 ({c45c406e-ab73-11d8-be73-000a95be3b12}) (Inactive)
  • Widgi Toolbar Platform 6.7 (wtxpcom@mybrowserbar.com) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: ATI Radeon HD 3450 - Dell Optiplex
  • adapterDescription2:
  • adapterDeviceID: 0x95c5
  • adapterDeviceID2:
  • adapterDrivers: ati2dvag
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterVendorID: 0x1002
  • adapterVendorID2:
  • direct2DEnabled: False
  • direct2DEnabledMessage: [u'tryNewerDriver', u'10.6']
  • directWriteEnabled: False
  • directWriteVersion: 0.0.0.0
  • driverDate: 1-13-2010
  • driverDate2:
  • driverVersion: 8.700.0.0
  • driverVersion2:
  • info: {u'AzureContentBackend': u'none', u'AzureCanvasBackend': u'cairo', u'AzureFallbackCanvasBackend': u'none'}
  • isGPU2Active: False
  • numAcceleratedWindows: 2
  • numTotalWindows: 2
  • webglRenderer: Google Inc. -- ANGLE (ATI Radeon HD 3450 - Dell Optiplex)
  • windowLayerManagerType: Direct3D 9

Modified Preferences

  • accessibility.typeaheadfind.flashBar: 0
  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.history_expire_days.mirror: 180
  • browser.places.importBookmarksHTML: False
  • browser.places.smartBookmarksVersion: 4
  • browser.search.param.yahoo-fr: chr-greentree_ff&ilc=12&type=198484
  • browser.search.suggest.enabled: False
  • browser.search.useDBForOrder: True
  • browser.startup.homepage: yahoo.com
  • browser.startup.homepage_override.buildID: 20130307023931
  • browser.startup.homepage_override.mstone: 19.0.2
  • browser.tabs.onTop: False
  • browser.tabs.warnOnClose: False
  • browser.zoom.full: False
  • dom.mozApps.used: True
  • extensions.lastAppVersion: 19.0.2
  • font.internaluseonly.changed: False
  • font.name.serif.x-western: Arial
  • gfx.blacklist.suggested-driver-version: 10.6
  • keyword.URL: http://search.yahoo.com/search?fr=greentree_ff1&ei=utf-8&ilc=12&type=198484&p=
  • network.cookie.prefsMigrated: True
  • places.database.lastMaintenance: 1362624518
  • places.history.expiration.transient_current_max_pages: 93699
  • places.history.expiration.transient_optimal_database_size: 149917532
  • places.last_vacuum: 1297020452
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • privacy.popups.showBrowserMessage: False
  • privacy.sanitize.migrateFx3Prefs: True
  • security.warn_viewing_mixed: False
  • security.warn_viewing_mixed.show_once: False

Misc

  • User JS: Yes
  • Accessibility: No
Andrew
  • Top 25 Contributor
  • Moderator
251 solutions 3016 answers

Hello !

Thanks for reaching out to Mozilla Support about your issue. We value and appreciate you as a user.

Certain Firefox problems can be solved by performing a Clean reinstall. This means you remove Firefox program files and then reinstall Firefox. Please follow these steps:

Note: You might want to print these steps or view them in another browser.

  1. Download the latest Desktop version of Firefox from http://www.mozilla.org and save the setup file to your computer.
  2. After the download finishes, close all Firefox windows (click Exit from the Firefox or File menu).
  3. Delete the Firefox installation folder, which is located in one of these locations, by default:
    • Windows:
      • C:\Program Files\Mozilla Firefox
      • C:\Program Files (x86)\Mozilla Firefox
    • Mac: Delete Firefox from the Applications folder.
    • Linux: If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see Install Firefox on Linux. If you downloaded and installed the binary package from the Firefox download page, simply remove the folder firefox in your home directory.
  4. Now, go ahead and reinstall Firefox:
    1. Double-click the downloaded installation file and go through the steps of the installation wizard.
    2. Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.

Please report back to see if this helped you!


Did you know that Mozilla Support is helped out by volunteers? Be part of SUMO! http://mzl.la/OJtpch


If any response posted satisfies you to be your solution, please mark it as your solution.

womick 0 solutions 1 answers

I am also having the same issue of Firefox stealing focus.

I am running Windows XP SP3 and Firefox 19.0.2. This problem is not unique to this version of firefox and has been occurring on all previous releases of firefox for about 6-9 months.

I have re-installed Adobe flash and removed and re-installed Firefox 19.0.2 as described above and the problem is still occurring. Disabling add-ons seems to have no affect.

This is very frustrating and nearly enough for me to jump ship to Chrome.

Andrew
  • Top 25 Contributor
  • Moderator
251 solutions 3016 answers

womick,

It would best if you could open A New Question as every users issue and it is easier to keep track of.