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How do I unblock a trusted website

Posted

I cannot access FileHippo through firefox only, can somebody tell me how to unblock it?

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.6 r602
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.02
  • SiteAdvisor
  • Nitro PDF Plug-in for Firefox and Chrome
  • 5.1.10411.0

Application

  • Firefox 19.0.1
  • User Agent: Mozilla/5.0 (Windows NT 6.2; WOW64; rv:19.0) Gecko/20100101 Firefox/19.0
  • Support URL: http://support.mozilla.org/1/firefox/19.0.1/WINNT/en-US/

Extensions

  • DoNotTrackMe 2.2.6.110 (donottrackplus@abine.com)
  • McAfee ScriptScan for Firefox 15.1.0 ({D19CA586-DD6C-4a0a-96F8-14644F340D60})
  • Troubleshooter 1.0a (troubleshooter@mozilla.org)
  • Coupon Savings 1.0 (rjsbuvnhv@mfxubmwwvppfclx.woj) (Inactive)
  • InboxDollars 1.300.436 ({ceff3aa1-bfdc-f434-c52d-922216a9cdf5}) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: AMD Radeon HD 7500G
  • adapterDescription2:
  • adapterDeviceID: 0x990a
  • adapterDeviceID2:
  • adapterDrivers: aticfx64 aticfx64 aticfx64 aticfx32 aticfx32 aticfx32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a atitmm64
  • adapterDrivers2:
  • adapterRAM: 512
  • adapterRAM2:
  • adapterVendorID: 0x1002
  • adapterVendorID2:
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 6.2.9200.16384
  • driverDate: 12-19-2012
  • driverDate2:
  • driverVersion: 9.12.0.0
  • driverVersion2:
  • info: {u'AzureContentBackend': u'direct2d', u'AzureCanvasBackend': u'direct2d', u'AzureFallbackCanvasBackend': u'cairo'}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • webglRenderer: Google Inc. -- ANGLE (AMD Radeon HD 7500G)
  • windowLayerManagerType: Direct3D 10

Modified Preferences

  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.places.smartBookmarksVersion: 4
  • browser.privatebrowsing.dont_prompt_on_enter: True
  • browser.search.useDBForOrder: True
  • browser.startup.homepage: www.google.com
  • browser.startup.homepage_override.buildID: 20130226172142
  • browser.startup.homepage_override.mstone: 19.0.1
  • dom.mozApps.used: True
  • extensions.lastAppVersion: 19.0.1
  • gfx.direct3d.prefer_10_1: True
  • network.cookie.prefsMigrated: True
  • places.database.lastMaintenance: 1362584797
  • places.history.expiration.transient_current_max_pages: 79437
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • privacy.donottrackheader.enabled: True
  • privacy.sanitize.migrateFx3Prefs: True
  • privacy.sanitize.timeSpan: 0

Misc

  • User JS: No
  • Accessibility: No
Andrew
  • Top 25 Contributor
  • Moderator
252 solutions 3019 answers

Hello!

Thanks for reaching out to Mozilla Support about your issue. We value and appreciate you as a user.

What is the error message you are receiving?

Best Regards,

feer56


Did you know that Mozilla Support is helped out by volunteers? Be part of SUMO! http://mzl.la/OJtpch


MSS3 0 solutions 3 answers

When I try to access filehippo, I get a blank screen on Firefox, but not on Internet Explorer. How do I fix Firefox to display this website?

cor-el
  • Top 10 Contributor
  • Moderator
10761 solutions 96861 answers

You can try basic steps like these in case of issues with web pages:

Reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Clear the cache and the cookies from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window or otherwise make changes.
MSS3 0 solutions 3 answers

I cleared cache, removed cookies, but no luck. When I started in SAFE Mode with add-ons disabled, I got another blank window. Not sure what to do next.

cor-el
  • Top 10 Contributor
  • Moderator
10761 solutions 96861 answers

Is this via a normal (unencrypted) http connection or are you using an https connection?

You can remove all data stored in Firefox from a specific domain via "Forget About This Site" in the right-click context menu of an history entry ("History > Show All History" or "View > Sidebar > History") or via the about:permissions page.

Using "Forget About This Site" will remove all data stored in Firefox from that domain like bookmarks, cookies, passwords, cache, history, and exceptions, so be cautious and if you have a password or other data from that domain that you do not want to lose then make a note of those passwords and bookmarks.

You can't recover from this 'forget' unless you have a backup of the involved files.

It doesn't have any lasting effect, so if you revisit such a 'forgotten' website then data from that website will be saved once again.